Client Centered Experience
100

This is the 4th Service Essential, which comes after Connect, Consult, and Create.

What is Complete?

200

This is the length of time in which you should try to greet your client.

What is 10 seconds?

300

This is the frequency at which a skin analysis should be performed.

What is every time the client comes in for a service?

400

Customizing a service, then performing the protocol, is a Create service essential known as this.

What is Treat?


500

"Thanks for coming in to see me today. Let's get you scheduled for your next Skin 60 on Nov. 17th at 10 am. Will that work?"

This statement is an example of what?

What is prebook?

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