m365
What does MFA stand for AND why is it important?
Multi Factor Authentication. It protects user from cyber criminals that WILL crack your passcodes. It is another way that to authenticate OR prove who it is you- via authenticator app, facial recognition, etc.
Chat GPT is what type of AI platform
Open Conversational
what does WIFM stand for?
give me an example of how you position it with a client.
WIFM: What's In it For Me
What are 2W's 3 pillars of our business?
1. No noise Technolgoy
2. We have never say no to a reasonable request- we will find the answer
3. Technology should not make your head hurt and should not make you broke.
which BAND is NOT in the Rock and Roll Hall of Fame?
KISS
The Animals
INXS
The Clash
INXS
What is the difference between One Drive and Share Point? And why are they valuable to me as user?
One Drive: my personal files
Share Point: shared corporate files
Provide an example of a possible AI use case (other than an excel spreadsheet from hell!)
LOTS!
What is the purpose of a joint action plan?
How do you build one?
The purpose of the Joint Action Plan is to successfully align the client's processes with 2W Tech's processes to ensure a successful project.
Start with the end in mind. When do they want to be live in their environment with this solution? Then ensure you understand everything the client needs to do in order to sign an SOW with 2W. Map out those steps and our 2W steps together and shows how we can deliver for them.
When a client opens a ticket for help for Epicor, there are two types... what are those and what do they mean?
Break fix: worked yesterday, does not work today
Enhancement: don't have it today, want to add it
Gillian Flynn's most successful book was turned into a book starring Ben Affleck
Gone Girl
What are the two ways I can get m365 licenses?
If someone already has m365 licenses, can they move them to 2W?
1. Microsoft Direct 2. A Microsoft Partner
YES!
Name the following:
Epicor's AI solution
Microsoft lead AI solution
2W lead AI solution
Prism
Co-Pilot
RIQ
What is the N in BANT?
What is critical to understand when ensuring you have the N.
N - need
The critical piece is understanding the WHY. Why are they looking and this solution OR why is a good option for them. What is the business impact on doing it OR Not doing it.
What is Jim Bolton's title and role at 2W?
Director of Operations
Manages Project Management and Service Delivery focused
Rory Mcllroy just won the Masters, completing the career grand slam of winning all 4 majors. How many OTHER golfers have won the career grand slam?
5
What is Intune?
Remote Device Management
If someone was looking for advice on how to attack looking into using AI for their entire company, what would you tell them?
focus on small wins!
Give me one of the 6 key attributes/items that define a Challenger Sales Rep.
1. Offers the customer unique perspective
2. Has strong two way communication skills
3. Knows the individual customer value drivers
4. Can identify economic drivers of customers business
5. Is comfortable discussing money
6. Can pressure the customer
I need a reference. What do I do?
Judges
What president had shortest term in office?
How long did he serve?
William Henry Harrison
31 days!
what is the number one way users get compromised?
What is the 5 step plan we recommend for a business looking to build their AI roadmap?
Judges
Why would I want to use a 3rd party Managed IT Support partner over just hiring my own in house IT?
Judges
Name the Seven Dwarfs
Bashful, Doc, Dopey, Happy, Sleepy, Sneezy, and Grumpy