5-Steps of Sales Process
What is the 2nd Step of the Sales Process?
Qualify (Power of 6 Questions)
What Add-ons would you suggest when a guest is purchasing a light fixture (name 2)
Light Bulbs (if not LED), additional fixtures, switch/dimmer, wire cutters(tools)
What is a 1900 box
4x4 Electrical Box (was named from part # in Bossert Company)
What is the black wire usually referred to in wiring
Hot wire (line wire)
What step of the sales process involves you handing the product to the guest?
Closing (Asking for the sale)
Guest is purchasing a ceiling fan they are going to install themselves. Name 4 addons that will help finish their project
wire strippers/pliers, shock resistant screw driver, wiring, round electrical box, down rod, wall switch/dimmer, hole saw, drill
1/2" & 5/8"
what does it mean when BX wire is 12/2?
12 gauge- 2 wire (w/ ground)
Name All 5 Steps of the Sales Process
Greeting, Qualify, Presenting, Closing, Followup
hole saw, drill, ladder, paint, anchor screws/screws, spackle
2-pole breaker is used for what
240V Service/Appliance
Can 8 12-gauge wires fit through 1/2" conduit
Yes, can fit up to 9
What are some questions you can ask (during the presenting step of the sales process) when selling a ceiling fan
What is the size of the room you are installing in, what is the ceiling height, why are you buying a new ceiling fan, what color ceiling fan are you looking for, when do you plan on installing the ceiling fan
What are the difference between features & benefits
How the product will help them with the project they are working on
What type of breaker allows 2 circuits
Tandem Breakers
Do grounding wire need to be same size as the hot & neutral wire
No, 200amp would only need a #4
What is the most important part of the Follow up step and why
ADD ON SALES!!!! this will help complete their project
Guest is replacing a light switch, name everything they'll need to complete the project
volt tester, wire stripper/cutter, electrical tape, wago/wire nuts, screw driver (flat & philips) rubber handle (extra- new wall plate, extra wire)
Clamp Meter
What gauge wire for a 200 AMP copper service entry?
and do we sell it?
2/0 AWG Copper Wire (we do sell it)