Behavioral Interviewing
The Hub
Employee Intranet
Training & Education
GWC Model
100

This type of question asks candidates to describe past behavior in specific situations to predict future performance.


What is a behavioral interview question?

100

A one-stop shop for all internal and external documents Your Health utilizes, from workflows, best practices, templates, licensures, and more!


What is the Hub?


100

You can access this platform within The Employee Intranet. This platform is stores our companies protocols, workflows, templates, licensures, and more!

What is "The Hub!"

100

This is a new hire training orientation that was recreated and renamed this year to better streamline our training and education process across the organization.

What is "NEO!"

100


In the Get It, Want It, Capacity model, this aspect assesses whether a candidate has the intrinsic motivation and desire to take on a particular job.




What is "Want It"?

200

This term refers to the concept of probing deeper into a candidate's initial response to gather more details about their thought process and actions.



What is a follow-up question?

200

This document name is a directory of our company's abbreviations. 

What is "Your Health Lingo"

200

You can access this platform via The Employee Intranet. It is a platform that holds our patient data, financial data and analytics of quality measures and more! 

What is "Power BI"

200

This vital role initiates the job training and training schedules throughout the organization. 

What is "RDTE"

200

If a candidate "gets it" but lacks the motivation or desire to do the job, they may struggle in this area, leading to this issue in the hiring process.


What is a lack of "Want It"?

300

This type of behavioral interview question focuses on how a candidate has managed stress, conflict, or setbacks in previous jobs.




What is a "conflict resolution" question?

300

This document name is a directory of our companies contacts for departments, regions, physician offices, and specialty divisions. 

What is "Your Health Directory"

300

This platform holds the directory of our entire organization, listing their names, job titles, region(s), care group(s), department, schedule, etc.

What is "Staff Repository"

300

A guide that assists employees on what important tasks they should prioritize to stay on track within their role. This guide can be found in The Hub.

What is "Daily Task Guide"

300

When candidates show enthusiasm and a strong desire to work for a company but don’t understand the complexities of the job, this part of the Get It, Want It, Capacity Model is underdeveloped.



What is "Get It"?


400

This acronym stands for the structured response format often used in behavioral interviews, which stands for Situation, Task, Action, and Result.

What is the STAR method?



400

This document holds our Accountable Care Teams contact information, primary focuses, and initiatives. 

What is "ACT - Quality Table"

400

This platform allows you to view the entire map of where patients reside, what region they are located in, what care group they are in, and more! 

What is "Patient Scheduling or aka as MAPS"!

400

A guide that ensures a trainee receives in-depth instructions on how to learn the processes and systems of their role in order to perform their daily duties. This guide can be found in The Hub. 

What is "Training Guide"

400

In the Get It, Want It, Capacity Model, this factor may be evaluated through past performance reviews, education, and assessments that verify if a candidate has the required skills and abilities to excel in the role.

What is "Capacity"?

500

A technique designed to analyze whether a candidate could succeed in a role




What is Behavioral Interviewing?

500

This document provides a list of commonly used links to software's and platforms we utilize throughout the organization.

What is "Your Health Bookmark Links"

500

This ticket system is utilized when requesting a salary review or intercompany transfer. 

What is "Centralized Staffing Request"

500

These check-off lists test your knowledge, expertise, and competency levels within a specific role. These checklists can be found within The Hub. 

What is "Competency Skills Checklist"

500

In the Get It, Want It, Capacity Model, this issue could arise if a hiring manager places too much emphasis on one factor—such as motivation—while overlooking the other two.

What is "incomplete assessment"?

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