Exam Rooms
What is the recommended temperature range for exam rooms?
70-72 degrees F
This law protects patient information.
HIPAA
What does SOAP stand for?
Subjective
Objective
Assessment
Plan
What is the normal range for an adult heart rate?
60-80/100
What is the term for the device that measures blood glucose?
Glucometer
How often should exam rooms be wiped down?
First thing in the morning, End of every day as a minimum
What communication style should an MA use when taking a patient history?
Positive, Therapeutic, or Active Listening
In a SOAP note what is included in the A portion?
Assessment- tests, labs, or exams performed during the exam
Where do you take a patient pulse from?
Radial artery on the wrist
What is measured when you use a capillary tube to collect blood?
Hematocrit
Name 3 pieces of equipment should be in each exam room?
Otoscope, Opthalmoscope, Light, exam table, Sphygmomanometer, thermometer, etc.
This is the act of repeating or restating the information back to the patient.
Mirroring
What does SOMR and POMR stand for?
Source Oriented Medical Record and Problem Oriented Medical Record.
What is the normal, high, and borderline readings for blood pressure?
120/80, 140/90, 130/90
What is it called when you rinse cerumen (ear wax) from a patient's ear?
Ear lavage or irrigation
What are the areas that are wiped down at the end of each day?
All touchable surfaces: table, chair, counters, doors
What type of questions do you ask to get information from a patient?
Open ended questions
When you act in the best interest of your patient you are being what?
A patient advocate
What is the medical term for a patient who has a temperature over 99.0? (not fever)
Febrile
What is the normal blood glucose level for an adult?
60-120
What is the name of the law that requires doctor's offices and other businesses to make accommodations for the disabled?
ADA Amendments Act of 2008 (ADAAA)
When taking a patient history, who are the family members that history applies to when asking for family history?
Immediate family only:Mother, Father, Siblings, Grandparents.
What are the 6 C's of Charting?
Client’s words
Clarity
Completeness
Conciseness
Chronological order
Confidentiality
What is the technical term for a blood pressure cuff?
Sphygmomanometer
What are the names of the two eye exams used in the office?
Snellen and Ishihara