Purpose
Power
Power
This is the first thing your reader should understand.
What is the purpose?
A shorter way to say “due to the fact that.”
What is “because”?
This email button should NOT be your default setting.
What is Reply All?
In active voice can be better because...
What is "it cuts to the chase faster."
This "P-word" tone keeps business writing respectful, even when the message is hard.
What is Professional?
These three words asks what the reader needs to ____,__, and ____.
What are Know, Do, and Feel?
A shorter way to say “at this point in time.”
What is “now”?
This part of the email should be clear, action-focused, and useful.
What is the subject line?
Rewrite in ACTIVE : “The report was completed by the team.”
What is “The team completed the report”?
This phrase focuses to solve the issue instead of blaming people.
What is Focus Forward to Fix?
This sentence helps focus your message before you write the whole document.
What is a purpose-message statement?
A shorter way to say “in the vicinity of.”
What is “near”?
This email mistake makes the sender look like they are shouting.
What is writing in ALL CAPS?
Rewrite in ACTIVE: “The site issue was found by the inspector.”
What is “The inspector found the site issue”?
These 4 Ps guide concise, tactful writing.
What are Positive, Polite, Professional, and Proactive?
This writing step saves time because you plan before you draft.
What is pre-writing?
These words repeat the same idea, like “final outcome” or “past history.”
What are redundant words?
This rule keeps email threads easier to manage.
What is one subject per email?
These endings can signal a _________ verb: -ion, -tion, -ence, and -ment.
What is "smothered"?
Face-to-face convo is best when...
What is 1. Sensitive info 2. hard to understand, 3. Confirmation is crucial
This question helps define the whole point of the message: “What do I want my reader to know, do, or feel…”
What is the purpose question?
This writing move keeps the meaning but removes extra words.
What is concise writing?
This step helps you catch errors before your reader does.
What is proofreading BEFORE sending?
A more active way to say “make a recommendation.”
What is “recommend”?
This reader-focused idea means: save time, money, and effort.
What is More Gain, Less Pain?