Must know info to work here!!
Interesting Info
My Teammates!!
Info to make my life better!
Becasue we're SMARTER than they are!!
100
A way for customers to keep track of their banking which does not include EasyLine, EasyWeb, or paper statemnets...
What is online statements!
100
Doing this will keep you from crying while peeling an onion....
What is chewing gum!
100
I have a bumblebee tatt that I got when I was around 20.....
Who is Lisa!
100
A way for all of us to enjoy a 50% return on our money....immediately (so-to-speak)!!
What is The Employee Ownership Plan!
100
A tool we need to read every day to ensure we are aware of known frauds
What is Fraud Alerts on the Bweb!
200
This lowers the level of stress hormones and strengthens the immune system....
What is laughing!!
200
When I married I moved 3000 mines away from my family! I was very fortunate tho to have lived in three different provinces and met many amazing people!!
Who is Patti!
200
Providing customers with funds to help them thru an immediate tough financial dilema
What is TD HELPS!
200
Buying something from our customer over the internet and sending a cheque for more than the sale amount – then directing our customer to negotiate the cheque and send the difference back to them or to another person/business.
What is a current fraud scheme!
300
A wonderful tool that helps us to verify a possible fraudelent or conterfeit cheque without my customer knowing and possibly saving the branch thousands of dollars!!
What is CVS
300
The reason honey is so easy to digest.....
What is bee vomit!
300
a. The cheque is for a large amount. b. The payee field has extra information such as a cheque or reference number c. The cheque is handwritten a. The cheque is for an even amount (for example - $1,000) b. The customer makes the deposit at a branch that is not their home branch c. The transaction is unusual for our customer
What is a red flag that a cheque may be altered
400
This customer may have a history of small deposits. Their account has been overdrawn in the past. This customer may have credit products with TD or other FIs, but has had serious past delinquency. This customer is starting to establish their banking & credit history. There is a high risk of loss on cheques negotiated for this customer.
What is P200
400
While visiting Scotland in 2001, I was an arms length away from Prince Charles. It was a really surreal experience, I couldn't help but be starstruck!!
Who is Jennifer!
400
Six counselling sessions per issue per year Three face-to-face financial services sessions per issue per year with a financial advisor Three telephone-based legal services sessions per issue per year with a lawyer Unlimited access to child to eldercare support services Unlimited access to health information services Unlimited use of WorkHealthLife
What is TD's EAP PROGRAM
400
A Credit decision that demonstrates your confidence that a customer is fully reasonsible and reliable
What is Cashing a cheque
500
False or inconsistent information provided by the customer. Cash deposits that are not consistent with the business activities of the customer. Purchase and/or deposits of drafts, money orders or other monetary instruments that are not consistent with the business activities of the customer. Wire transfer activity that is not consistent with the business activities of the customer. Unusual funds transfers to or from foreign countries
What is possible Money Laundering!
500
A cooperative effort on the part of a group of persons acting together as a team or in the interests of a common cause...
What is TEAMWORK!
500
As a child, I took tap dancing, played the piano and I was a Scollard Hall Cheerleader in High School!!
Who is Mary-Lou Peddle!!
500
A cooperative effort on the part of a group of persons acting together as a team or in the interests of a common cause...
What is TEAMWORK
500
Under $1500.00 Drawn on Federal Government One or two pieces of I.D. from Part a or one from Part 1 and 1 from part b No appearance of alterations
What is the Access to Basic Banking Services requirement for all FI's.
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