Systems Theory
This approach is used in Human Relations and Human Resource management to study theory
What is systems approach
This theorist collapsed Maslow's hierarchy into 3 categories: Existence, Relatedness, and Growth (ERG)
Who is Alderfer
The welfare of the people concerned is seen as more important than the principle at stake
What is ethics of care
Explains that the study of human relations is relatable to other disciplines or fields
What is interdisciplinary
Explains ways that human interaction is developed, experienced, and understood
What is communication theory
Relates to a smaller component of a larger system but still contributes to the overall goals of the system
What is a subsystem
This theorist suggested there are (2) factors that stimulate motivation: motivating factors and hygiene factors
Who is Herzberg
Establishes an individual's duty as a moral agent toward others who possess certain rights
What is Ethics of Rights
Influential theorist in the human relations movement
Who is Mayo
The basis of this theory is created by an individual's own personal experiences (e. g. information passed down from family)
What is commonsense theory
This concept explains how a systems approach relates to an interaction of elements
What is synergy
Who is McGregor
Looks beyond self-interest to consider impartially the interest of all persons affected by an action
What is Utilitarian or Ethics of Utility
Mayo shifted the conversation in quality by emphasizing this area of influence
What is relationships
This theory represents generalizations made in particular professions for doing something
What is working theory
This systems view explains how an organization interacts with its environment
What is an open system
Developed the 3 needs theory of motivation: achievement, affiliation, and power
Who is McClelland
Emphasizes certain qualities that define appropriate behavior and the right action to take
What is Ethics of virtue
Other than human resource management, the human relations movement paved a way for this current field that studies societal norms, individual attitudes, personal values, and group behaviors
What is organizational behavior
Strong indicator that the theory has undergone systematic research
What is scholarly theory
Represents a major shift in how the components of a system are viewed (hint: no longer viewed in parts)
What is "seeing wholes" or holistic
Believed there are 5 elements essential in creating fulfilling and motivating work environments: skill variety, task identity, task significance, autonomy, feedback
Who are Hackman and Oldham
The ultimate question is, "Are the processes by which decision are made the outcomes of those decisions equitable, fair, and impartial?
What is Ethics of Justice
The major study emerging from Mayo's research.
What is the Hawthorne Studies
Transforms the basis of social perception. People are perceived in terms of shared in-group
What is self-categorization theory