Residents have the right to make their own ____
choices
Which department should staff notify if a resident becomes socially withdrawn?
social services and activities
True or False: residents should be encouraged - but never forced - to join activities
True
What's the goal of offering varied activities
meet different interests and abilities
Where would you find the Ombudsmen information?
1. across the hallway from the prep room on north hall
2. by the drinking fountain/crash cart on south hall
true
Name one way staff can support Activities during group programs.
escort residents, help set up chairs and encourage them to participate
Name one sign that a resident is enjoying a program
smiling, talking, staying engaged
Name one way staff can encourage participation without being pushy
offer choices, brief encouragement
Give me a new chapter that has happened in 2025
Becky J went to Wildlife Safari
Tim J went to a Timbers game
Heather went to Thunder Down Under
Sandra K went to Hollywood
What is one thing staff can do to protect resident privacy
close doors, curtains, speak quietly and not share information
Who should you report a sudden change in mood or behavior to
nurse / social services
What's one reason a resident might refuse activities?
pain, depression, not interested, time of day or overstimulation
What should staff do if a resident wants to leave an activity early
assist safely and respect their choice
What are the 7 dimensions of wellness
physical, emotional, intellectual, social, spiritual, environmental, vocational
residents must be treated with dignity and respect, give one example
calling them by their preferred name, giving explanations before tasks, etc.
Why is teamwork important for resident satisfaction?
What can you do if a resident tells you they're bored?
offer options, alert activities
What's one sign an activity may be overstimulating?
agitation, wandering, noise complaints
What is Marquis mission statement?
to promote the vitality within each of our clients and staff members
What should you do if a resident says they feel disrespected or unheard?
listen, acknowledge, apologize if needed, report to social services
Give one example of how communication breakdown between staff can affect residents.
missed activities, unmet needs, confusion and safety risks
Why is social engagement important for resident health?
improves mood, reduces loneliness, supports cognition
How can staff help residents with dementia succeed in group activities?
simplify tasks, offer cues, decrease distractions
Can you name all of our Marquis facilities in Oregon?
Piedmont, Autumn Hills, Vermont Hills, Mill Park, Centennial, Plum Ridge, Hope Village, Oregon City, Eugene, Forest Grove, Newberg, Springfield, Tualatin, Wilsonville