Applying for Passports
This form is used to apply for a U.S. passport book and/or card in person at an acceptance facility, a passport agency (by appointment only), or a U.S. embassy, consulate, or consular agency (if abroad).
What is Form DS-11
Consolidated Appointment System
What is CAS?
This form should be completed ONLY by the identifying witness and is to ONLY be used in conjunction with form DS-11.
What is DS-71?
TRACE Steps are located on the TRACE Step screen in TRIP. True/ False
What is True?
CSR is to IMMEDIATELY notify their supervisor and to follow this process if they receive this type of call.
What is a threatening phone call and hold up "threatening phone call sign?
This form is used by U.S. passport holders to renew their current or recently expired U.S. passport book and/or card.
What is form DS-82
If a customer calls into NPIC requesting an appointment the customer will speak with this department.
What is GI (General Information) line?
This form is used when one or both legal parents and/or legal guardians cannot apply in person with the child for that child's passport. STATEMENT OF CONSENT: ISSUANCE OF A U.S. PASSPORT TO A CHILD.
What is DS-3053?
These codes indicate the application’s progress from receipt of application to mailing of completed passport (if issued).
What are TRACE steps?
I can't stand government agencies, everything is so cumbersome and convoluted.
What is not an abusive call?
Describes any passport issued with less than full 10-years for those 16 years and older and less than 5-years for those under age 16.
What is a limited validity passport/ replacing limited passports?
COLD transfer the call to _______ to notify the agency of the Same Day Appointment so the customer will be allowed into the building.
What is Help Desk?
The DS-64, DS-3053, or DS-5525 can be faxed.
True/ False
False
No. All forms submitted to report a passport as lost or stolen for an adult or a minor under the age of 18 must have the original pen/ink signature.
Personal information and the picture are printed into the book. This is known as Transfer for Book Print.
True/ False
What is False?
Process is known as Book Print .
If an applicant wants to cancel an application, they will need to do the following....
What is They will need to send a letter to the issuing Agency requesting they stop processing the application and return all documents. You should offer to provide the customer with the address of the respective passport agency; refer to List of Passport Agencies and Centers?
To report your passport as lost or stolen, you would need to visit this site.
What is Travel.State.Gov?
Customers who schedule their appointment online are able to confirm their appointment using Online CAS, cancel their appointment using Online CAS or reschedule their appointment using Online CAS.
TRUE /FALSE
What is True?
Passport applications for children under the age of 16 require both parents/legal guardians' signatures unless a notarized, written statement of consent from the non-applying parent/legal guardian is provided. Use this form only if you cannot obtain the notarized, written consent of a parent or legal guardian with legal custody of the child applicant under 16.
What is DS-5525
STATEMENT OF EXIGENT/SPECIAL FAMILY CIRCUMSTANCES FOR ISSUANCE OF A U.S. PASSPORT TO A CHILD UNDER AGE 16
TRIP is known as....
What is Tracking Responses and Inquiries for Passports?
An applicant can get their money refunded if they cancel an application.
True/ False
What is False?
The fees WILL NOT be refunded.
You fill out this online form to report your passport as lost or stolen.
What is Select the SUBMIT DS-64 ONLINE button in the middle of the page?
Customers traveling by private plane/charter still need to show Proof of Travel for their flight. This is something that can be easily obtained by the charter company. If it’s a private or company jet, the following are acceptable for Proof of Travel:
What are:
This form is a STATEMENT REGARDING A VALID LOST OR STOLEN U.S. PASSPORT BOOK AND/OR CARD.
What is DS-64?
CLASP.
What is Consular Lost and Stolen Passport System?
An official passport is this color and also known as a
What is black and it's also known as a Diplomatic passport?