Santa is Coming
No longer here but prefer there
What is site change ?
Equal to confirmation
What is Approval number?
Alternative to NPI
What is TIN ?
3+ New cases
What is MCQ / Multi Case Queue ?
HP only
What is Re Export ?
At the end of every call
What is a survey ?
Verbiage to all
What is the A script ?
2-15 days
What is TAT Turnaround Time ?
p2p or post decisions
What is PSU / Physician Support Unit ?
Give to me again
What is Re-Send ?
Pre-set and guidance
What is scripting ?
A little bit of both
What is Z status or Partial Denial/Approval ?
Medicare Dismassal
What is the T status ?
Accepts new or additional info
What is a CR /Clinical Reviewer
Start over or change my answer
What is Re-work the pathway ?
Handles Lab, Med Onc, Radiation Therapy and Sleep
What is the SPQ (Specialty Precision Queue) Team ?
Beginning and end
What is Validity Dates ?
Physical, Occupational, Speech family
What is a Therapy Case ?
a little more help
What is SME / Subject Matter Expert ?
Already done
What is retro ?
Awaiting Specialist Decision
What is the S stage ?
Bad news information
What is denial rationale ?
A place where answers may be found
What is Troubleshooting Guide ?
Keeper of secure area
What is IT / Tech Support ?
Next steps
What is Re-consideration