All Things PSMD
This is the PSMD's tag line
What is Better Services. Better Workforce. Better Institutions?
In this year, Cabinet gave approval for Employee Performance Management and the Learning and Development Framework.
What is 2022?
This single gateway platform provide citizens access to government services online.
What is the Government of Jamaica Portal (gov.jm)?
This 2022 Cabinet approved initiative aims to embed a people-centric culture across the public sector
What is Service Excellence Policy?
This platform is not considered formal communication channel and should only be used during emergencies
What is WhatsApp?
This national development plan is supported through PSMD’s contribution to effective governance, an enabling business environment and a technology- enable society.
What is Vision 2030?
HRMMIS is an abbreviation for this focus area?
Human Resource Management Modernisation and Institutional Strengthening
This national outcome under Vision 20230 is directly supported by ICT Modernisation.
What is a technology-enabled society?
This key component under the Programme aims to have entities, review, enhance and if necessary, make improvements in an effort to improve service interactions with the customers.
What is Service Improvement Plan?
This role provides final sign off on high-level communication
Who is the Executive Director?
These five ____________ of ___________, __________, _________, __________, and ___________define PSMD’s identity and guide how the Division works.
What are Core Values: Accountability, Integrity, Innovation, Inclusivity and Service Excellence?
This initiative seeks to align individual performance with organizational results
What is EPM?
This single body is the main driver of ICT initiatives across GoJ
What is ICT Authority/JAMICTA?
These are the 2 main pillars of the Service Excellence Programme
What are People Engagement and Performance Excellence?
This digital space serves as the central hub where staff access updates, reports , circulars and divisional information.
What is SharePoint?
The PSMD's _________ is " We are difference makers-_________, and highly valued professionals, committed to the ____________ and enabling the _____________, that meets the needs of the citizens of Jamaica.
We are difference makers - knowledgeable,and highly valued professionals, committed to the Relentless pursuit of excellence and enabling the Evolution of a Public Sector, that meets the needs of the citizens of Jamaica.
This framework builds critical skills and competencies across the public sector
What is PSLF?
This public sector approach improves efficiency by centralizing common administrative functions such as HR, finance or procurement so multiple entities can use one service.
What is Shared Services?
In this year, we celebrated Service Excellence Month for the first time
What is 2023?
This group of persons maintains open communication within their respective units
Who are Principal Directors?
This phrase summarizes PSMD’s commitment to modernizing service delivery across the public sector.
What is Better Services?
This reform initiative seeks to review and improve and reduce overlaps across government.
What is the Machinery of Government?
Effective July 2025, motorists are able to complete this digital process online with the Tax Office
What is Motor vehicle registration?
These two (2) guideline documents have been finalised
What are People Engagement and Complaints Management?
These are the principles of the Internal Communication Protocols
What are:
Clarity and Consistency
Engagement and Inclusivity
Timeliness
Balancing information flow
Two-way Communication