Training
What is the new AI app?
Green Dot assist
What partner conversations started on 12/8 and run through 12/23?
Hourly pay increase
What task in the validation tool are CL responsible to complete daily?
FSA walk
How many additional hours were given to stores for clean play and where do you find it?
2 hours- under non coverage planner
What did Buddy Elf consider his 4 food groups?
Candy- Candy Cane- Candy Corn and Candy Syrup
What are the upcoming dates for playcaller meetings?
Week of 12/15 and Week of 1/20
What is the one time incentive for hourly partners in the Top 10% of coffeehouses that deliver the best customer experience in Q2-Q3 of FY26
$250
What 2 IMS tool needs to be updated prior to all Launches for inventory count purposes?
Par builder and Custom list editor
What 3 methods are used when determining how many labor hours to use?
1. Forecast
2. Rule of 200
3. Hours vs Earned
What song mentions Figgy Pudding?
We wish you a Merry Christmas
What is the timeline to execute the next Back to Starbucks training?
1/5-1/16
What are the dates partner central will be Unavailable?
12/24-12/29
What category on the GROW report has a min threshold of >4 metric and will give you a 4 or 5 shot on the report?
Customer Calls
What updates are partners responsible for to ensure accuracy?
preferred hours
availability
Name all of Santa's 9 reindeers
Dasher- Dancer- Prancer- Vixxon- comet -cupid- Donner- Blitzen- Rudolph
What is the title of the next promotional training and what dates can you start scheduling?
Winter training 12/22- 1/5
By what date do all W2 forms need to be verified?
1/2/26
Mastrena ll cleaning tablets were recently identified as defective? What are the dates of the defective tablets instructed to throw out?
Sept 2024-July 2025
What is the BEST way to schedule to have the most accurate schedule to meet the needs of the business?
Build schedule from scratch
Finish the lyrics to "Tis the Season to be Jolly.......
Fa La La La La- La La La La
When is Winter Launch date?
1/6/26
What tool do you use if you have a question about beverage customization or make the moment right for a customer?
Customizing Beverages tool
What are the 5 category metrics will you find in the GROW report?
1. Customer Complaint Rate
2. Customers served- Peak growth
3. Preferred Range Met
4. Food Item unavailable
5 FSA
What upcoming schedule must to be built from scratch? No copy forward
12/29
What type of material was used for early artificial Christmas trees?
Goose Feathers