Communication Styles
Name the three main communication styles.
What are Passive, Aggressive, and Assertive?
A life skill that helps with planning and avoiding procrastination.
What is time management?
The protein that makes up hair.
What is Keratin?
One lifestyle habit that improves hair health.
What is drinking water (or eating a balanced diet, using gentle products, etc.)?
The first step in a hair consultation.
This communication style avoids conflict and does not express needs.
A growth mindset means believing in this.
What is improvement through effort?
A scalp condition that causes excessive flaking.
What is Dandruff?
One negative effect of stress on hair.
What is hair thinning or excessive shedding?
A real-world learning experience that helps hairstylists diagnose hair conditions.
What is a case study?
The best communication style that is confident and respectful.
What is Assertive?
Goal-setting helps with this
A vitamin that is essential for hair growth.
What is Biotin?
A protective style that helps retain moisture
What are braids, twists, or wigs?
A common reason for hair loss that is NOT related to styling
What is nutritional deficiency or stress?
One way to improve communication skills in a professional setting.
What is active listening (eye contact, summarizing, not interrupting, etc.)?
One technique for managing stress.
What is exercise, deep breathing, or self-care?
A sign of healthy hair
What is strong elasticity, shine, or smooth texture?
Two internal factors that affect hair health.
What are nutrition and stress?
The best type of shampoo for color-treated hair.
What is sulfate-free shampoo?
This barrier makes communication difficult and can cause misunderstandings.
The difference between a fixed mindset and a growth mindset.
What is a fixed mindset believes abilities cannot change, while a growth mindset believes in improvement?
A serious hair condition that requires medical attention.
What is Severe alopecia or scalp infections?
The holistic approach to hair care focuses on these two things.
What are internal and external factors?
When should a hairstylist refer a client to a dermatologist?
What is severe hair loss, scalp infections, or persistent scalp conditions?