An 18 year old patron is given an alcoholic beverage. This action from the bartender can result in what kind of liability?
What is criminal liability
The legal limit for driving
What is BAC 0.08
Provides samples and descriptions of different ID's
What is the ID Checking Guide
Best time to tell a guest that you have to stop service
What is when they guest wants to order their next drink
September 6, 2003
What is underage
Laws that allow an establishment's owners and employees to be sued by someone injured by a guest who had been drinking alcohol at the establishment.
What is the Dram Shop Law
What is the small intestine
Valid ID's include (name 4 features)
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What is Owner's photo, current (not expired), Birthdate, signature, intact
Second step in how to stop service
Two process of creating beverage alcohol
What is Fermentation and Distillation
A guest may bring alcohol onto the premises when the...
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What is when the law and company allow it
What is proof
What is Tools for checking ID's
I just want to make sure that you get home okay
What is expressing concern
Employees who serve or do not serve to customers due to their race, color, gender, sexual orientation, age, disability, religion or creed are ...?
Criminal liability can result in what 3 actions
What are fines, prison time, and probation
Signs of intoxication
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What is/are relaxed inhibition, Impaired judgment, Slowed reaction time, Impaired motor skills
Signs of tampering (name 5)
What are surface issues, lamination flaws, rough edges, blurry or raised photos, thickness
Express Concern
Express Empathy
Be Firm
How many standard drinks:
10 oz of Un-Oaked Chardonnay wine
3 oz of 80 proof tequila
72 oz Bud Light
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What is 10 standard drinks
What are the 3 costs and liabilities
What is human cost, legal cost, and business cost
What is criminal liability, civil liability, and administrative liability
Standard Drink oz for wine, beer, 80-pf and 100 pf liquor
Refusing entry, confiscate the ID, call police
What to do when a situation may turn potentially violent
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What are:
Watch your guest
Be prepared
Put safety first
Manage the situation
Factors that affect BAC
What is
Drink strength
Drink quality and rate
Body size
Body type
Gender
Age
Food
Carbonation