MY BENEFITS
WHAT IS A & S?
WHAT IS ACCIDENT AND SICKNESS
How many microwaves are in the upstairs break room?
What is 6?
What is Metlife's Omaha location address?
1331 Capital Ave
When does training Metcare timeout?
What is 5 minutes?
DEFINITION OF MY BENEFITS
What is Web-based, self-service EE benefits portal-generally available unless ER has chosen not to allow access?
WHAT IS UL?
WHAT IS UNIT LEADER
How many lights are above the Air Hockey table?
What is 8?
How long has Metlife been around?
What is 1863?
When does the actual Metcare timeout?
What is 1 hour?
Can EEs (for ERs providing access) view and monitor claims?
What is True?
WHAT IS SHU?
WHAT IS SPECIAL HANDLING UNIT
How many different flavors of coffee is there?
What is 15?
What is the message above the bird outside the classroom mean?
What is we are all equal?
Where on Metcare do you find the tab to enter a comment?
What is the service events?
Can EEs sign up to receive email notification for changes, e.g., when claim is processed in addition to other claim status changes?
What is Yes?
WHAT IS UTC?
WHAT IS UNABLE TO CONTACT?
How many trash cans are in the break room?
What is 4?
What type of service do they do on the 4th floor?
What is LTC?
WHAT DO YOU VERIFY IF CLAIMANT INFO DOES POPULATE?
Callers name if other then EE,
EE’s name and relationship
IF ER of AP
Best P#
All Others Address on Record (AOR)
EEs DoB
What can EEs request updates to?
Name
Date of Birth
Address
Phone
RTW Date
Accident (Y/N)
Accident Date
Work Related (Y/N)
Gender
Employee ID
First Day Absent
WHAT IS VEBA?
WHAT IS VOLUNTARY EMPLOYEE BENEFIT ASSOCIATION?
How many days have we been in training so far?
What is 14?
Who is the security company who sits at the desk downstairs?
What is G4S?
What do you enter if the claimant info does not populate?
Callers name, if other then EE,
EE’s name and relationship
IF ER of AP
Best P#
All Others Address on Record (AOR)
EEs DoB