You Got This
The question, How was your weekend? Is part of what
The 3 W's
The (3) W's are
What is Work, Weather, Weekend
Setting a realistic expectation on how long it will take to accomplish?
What is How much time do you have?
Walt Disney had a phobia over what kind of animal?
What is Mice
Which animal is called a ‘Joey’?
What is a baby kangaroo
Do you want to open a credit card today? What kind of question is this
What is close ended question
Before we get started, may I ask you some question, this is what kind of statement?
What is Permission Statement
The 3 buckets under defining needs are
What is Daily, Monthly, and Long Term
Who painted the Mona Lisa?
What is Leonardo da Vinci
How many legs does a lobster have?
Explaining the next steps for getting products and services that you have recommended and obtaining confirmation before proceeding.
So what you are saying is that...... this part of what in defining needs?
What is Summarizing the members needs
You mentioned you have a high rate point card. I recommend our Cash Rewards card. It will benefit you by having a card for emergencies and traveling while earning you cash rewards. What is this step?
Making a recommendation
Which 1970s song by Queen features the famous line “I’m just a poor boy, nobody loves me”?
What is Bohemia Rhapsody
Which animal never sleeps?
What is a bullfrog
Make Recommendations, Address Concerns, and Test for reaction is part of what step?
What is explaining solutions
Permission statement, RMS/Interview and summarizing needs is part of what?
What is Defining Needs
What are the 4 steps in Establishing Rapport?
Which kind of bulbs were once exchanged as a form of currency
What is Tulips
Where is a shrimp’s heart located?
What is, in their head.
The term PRESHINE Stands for
What is prepare your workspace, reset, evaluate the situation, smile, give a Happy greeting, introduce yourself, use members name, and eye contact.
Address Concerns (ACR) Stands for
What is Acknowledge, Clarify, and Respond
Gain Commitment, Set Up, and Closing statement are part of what step
What is Recommend Action
What is the real name of the rapper known as Snoop Dogg?
Calvin Cordozar Broadus Jr.
What is the smallest mammal that can exist in the ocean?
What is sea otters.