How does appropriate information management affect a business’s
relationship with its customers?
A. The business earn higher profits.
B. The business loses focus on customers.
C. The business makes better financial decisions.
D. The business serves customers more effectively.
D. The business serves customers more effectively.
Which information must a business manage?
A. accounting records
B. competitors’ payrolls
C. government spending
D. employees’ personal bills
A. accounting records
Businesses can protect customer personal information by:
A. holding onto personal information forever.
B. using personal information only when necessary.
C. collecting as much personal information as possible.
D. charging a premium when selling personal information to a third party.
B. using personal information only when necessary.
To reduce the risks associated with noncompliance, a business should
continuously monitor:
A. government regulations.
B. competitors’ activities.
C. judicial opinions.
D. social etiquette.
A. Government regulations
Managing information regarding copyrights and trademarks helps a
company to preserve its:
A. correspondence.
B. customers.
C. identity.
D. inventory.
C. Identity
Which is a factor that might cause a business to adjust its budget figures?
A. local elections
B. economic trends
C. sales procedures
D. operating policies
B. economic trends
ABC Corporation makes its employees sign a noncompete agreement.
This agreement states that employees who leave the company are
restricted from working for a competitor for two years. The purpose of
this agreement is to make sure that competitors are unable to obtain
ABC Corporation's trade secrets. What type of information is ABC
Corporation protecting?
A. business
B. employee
C. technology
D. management
A. Business
To reduce the risk of unauthorized access to confidential data, businesses use security software to protect their
A. spam e-mail.
B. intranet systems.
C. corporate policies.
D. intercom systems.
B. intranet systems.
Appropriate information management helps a business build a good
reputation by:
A. being consistent.
B. charging high prices.
C. eliminating all mistakes.
D. offering quality products.
Marvin, the staff accountant, is unable to find last year's tax return.
What information management guideline is he failing to follow?
A. listing information for accuracy
B. disposing of outdated information
C. purchasing consistent information
D. maintaining information for retrieval
D. maintaining information for retrieval
To secure confidential financial data transmitted through the Internet,
businesses often use:
A. bots.
B. pixels.
C. image maps.
D. encryption techniques.
D. Encryption Techniques
To reduce the risk of future legal problems, a company might require its business partners to sign a formal
Contract