Certifications
The name of the organization that awards the Registered Medical Assistant (RMA) credential?
A. American Association of Medical Assistants
B. American Medical Technologists
C. National Healthcareer Association
What is:
B. American Medical Technologists (AMT)
The term used for cloudiness of the lens or loss of transparency in the eye.
What is:
Cataract
Another term for the sensation of dizziness associated with balance, equilibrium or inner ear problems:
What is:
Vertigo
True or False
You can use social networking to recruit new employees, build a community of networking, and engage customers.
What is:
True
Indeed, Career builder, company ads, coupons, and online brochures are all effective ways of networking.
Cerumen is another word for:
What is:
Ear wax
The name of the organization that awards the Certified Medical Administrative Assistant (CMAA) credential?
A. American Association of Medical Assistants
B. American Medical Technologists
C. National Healthcareer Association
What is:
C. National Healthcareer Association (NHA)
The white of the eye is know as:
What is:
Sclera
Measuring how well an individual hears the frequencies of sound waves:
A. Otoscopy
B. Audiometry
What is:
B. Audiometry
True or False:
Office brochures are designed to welcome a new patient to the practice, and include the following:
Acceptable insurance plans
History of the practice
Mission statement
Scheduling policies
List financial policies
Map and directions
What is:
False
(Brochures should not list financial policies)
Myringotomy/Tympanotomy is the medical term for what procedure?
What is:
'Ear Tubes'
A procedure where a ventilation tube is placed in the tympanic membrane
Certification through AMT must reinstate how often?
A. Every 3 years
B. Every 5 years
C. Every 2 years
What is:
A. Every 3 years
The inability to distinguish reds from greens is called:
A. Color Blind
B. Monochromatism
C. Daltonism
What is:
Daltonism
(Monochromatism is color blindness)
Tympanic membrane is another name for:
What is:
Eardrum
What is the main purpose of a "procedure" manual?
A. Education for employee rights
B. Guide for employees describing specific tasks
C. Goes over rules and regulations
What is:
B. Guide for employees describing specific tasks
Ex: How to set up a suture tray
The combination of interpersonal people skills, social skills, communication skills, and attitude are considered what kind of positive attribute?
What is:
Soft Skills
(Hard Skills are specific teachable abilities that can be defined and measured)
To sit for the CMA and RMA exam, you must graduate from an accredited medical assistant program. Which of the following is an accredited program?
A. AAMA and AMT
B. AMA and AMT
C. ABHES and CAAHEP
D. ABHEES and CAHEP
What is:
C. ABHES and CAAHEP
ABHES and CAAHEP accredits the medical assisting program at Carrington.
Conjunctivitis is also know as:
What is:
Pink eye
The three tiny bones that are in the middle ear:
A. Stapes
B. Auricles
C. Ossicles
What is:
C. Ossicles
True or false
People skills, truthfulness, effective communication skills, and objectivity are all important traits that an office manager needs.
What is:
True
The name of the duct that is located in the inner edge of the eye.
What is:
Lacrimal Duct
"Tear Duct" Tears drain from the eye through this duct
What is the purpose of certification for medical assistants?
A. To set guidelines for schools
B. To set guidelines for providers
C. To set guidelines for individual competence
D. To set guidelines for clinical practice
What is:
C. Set guidelines for individual professional competence
True or False
Myopia is known as farsightedness?
What is:
False
Myopia is nearsightedness
(Hyperopia is farsightedness)
A diagnosis of a "middle" ear infection is called:
What is:
Otitis Media
When a mistake is made in the office, you should always:
A. Admit the mistake and seek to prevent it from happening again.
B. Do an incident report, and try to move on.
What is:
A. Admit the mistake and seek to prevent it from happening again.
The structure of the eye that controls the amount of light that enters.
What is:
Pupil