Account
The amount of days dwe manually push out the next contact date for NOP's.
0 DAYS
Are Partial payments acceptable?
No
What are the 3 categories in the Mid Collector call pattern?
Analyze, Contact, Investigate!
What does RTC Stand For?
Right To Cure
What is a Qualifying Arrangement?
Made firm acceptable payment arrangements.
What is the negotiation sequence?
Total amount Due
Past-due amount and other charges
Past due amount
A promise to pay
How long are RTC letters valid for?
14 Days
What is an acceptable Tradeline Reinstatement request?
Paid in full Account.
What is the primary focus of "Analyze" in the call pattern?
Swifty analyze the account and come to a logical inference. Create a " story"
Key components to RFD
Identifying Root Cause and Identifying if short term or long term.
What's included in Total Amount Due?
Late Charges, Assessment fees, Thru Bills, Others, Current amount due
Mid Collector Role
Prevent, Cure, Identify, Solid Arrangement, Accurate information, Prevent AHFC loss