Safety/Security
This term describes actions that must be taken before leaving your work space, such as locking your drawers and computer screen.
Teller Station/Drawer Procedures
This allows customers to make deposits using their phone's camera via online banking.
mobile check deposit
Employees in this department provide support to the customers primarily by phone.
Contact Center
These accounts are subject to a $2.00 monthly fee if not enrolled in e-statements.
Uncommon account
Funds from this type of loan can be used to pay off debts with other creditors or given directly to the applicant.
Personal Loan
This part of our daily procedures must be changed once in April, once in October, and changed again if an employee from the branch quits or is terminated.
Security Signal
This allows customers to track and manage their debit cards via online banking.
card hub
Employees in this department assist retail and contact center staff with personal and business online banking services, ATM and debit card issues, and reports of fraud.
Direct Banking
These accounts are used for a wide variety of entities including LLCs, estates, sole proprietors, corporations, associations, clubs, and organizations.
Business
This type of loan is used to purchase property or to refinance.
Mortgage
If the security signal is not set and the person waiting outside calls the branch, this is used to discuss whether it is safe to enter the building.
Caution Phrase
This allows customers to exceed the usual transaction amount allowed for this type of transaction.
Card Limit Increase
This department reviews purchase, refinance, construction and home equity applications; gathers supporting documentation, assesses applicants' capacity to repay; and grants or rejects the applications.
Residential Lending
These are the only CD accounts that can be deposited into during the term.
18 month variable
This type of loan comes with a checking account into which the funds from the approved loan can be deposited and then used to cover the cost of building a new home.
Construction Loan
This is used to record when outside vendors, service technicians, and other workers come in and out of secured areas.
Visitor Log
This allows a customer to save on overdraft fees by transferring funds to cover the amount overdrawn for a lower fee.
Draw Account
This department reviews business customers applications for loans, lines of credit, and mortgages; gathers supporting documentation, assesses the client's capacity to repay, and approves or rejects the applications.
Commercial Lending
These are the only CD accounts that do not generate a penalty for withdrawal during the term.
4-month
This type of loan offers up to $50,000 to small businesses with an expedited application and approval process.
Business Express Loan
This is followed if an alarm is activated and police need to determine the status of the alarm.
911 Procedures
This helps business customers create payroll direct deposits and collect payments from their customers.
ACH Origination
This department is responsible for the management and analysis of the bank's funds and income, and may assist branch staff with balancing tasks, variances, foreign items and foreign currency.
Finance/Accounting
This account type can be used by organizations that are tax exempt because they do not pay out profits.
Non-profit checking
The amount you can borrow using this type of loan is generally determined by the estimated value of your home, minus any amount still owed on the mortgage.
HELOAN