Service Centers and FBOs
Management Functions
Aviation Marketing
Profits, cash flow, and financing
Important Acts and Years
100

What does FBO stand for?

Fixed Base Operator

100

What are the 4 functions of management?

Planning, organizing, directing/coordinating, controlling

100

What are the 4 P's?

Product, price, place, promotion

100
What are the 4 main forms of profit?

Reward for effort, Reward for risk, ROI, Profit to sales ratio

100

This act of 1978

The Airline Deregulation Act

200

What are the Aviation Regulatory Agencies?

FAA, NTSB, TSA

200

Name 3 common managerial errors

Poor time management, poor communication skills, lack of priorities

200
What is one benefit of using a fractional company?

No aircraft maintenance responsibility

200

4 steps for cash flow goals

Planning for positive cash flow, planning for profits, budgeting, other considerations

200

Which pair had the first powered flight in 1903?

Wright Brothers

300

Name 3 heavier-than-air aircraft

fixed-wing, rotor-wing, gliders

300
What are the 3 leadership styles?

Authoritative, Participative, Delegative 

300

What are the 3 basic methods for pricing?

cost-based, demand-based, price-based

300

What are the 4 types of money?

Short term cash, long term cash, equity, employee ownership

300

Who and in what year was the jet engine patented?

Frank Whittle, 1930

400

What might effect and FBO?

Airport closure due to construction, weather, lack of funds, etc

400

Make sure to use this rule for delegating work

80:20 rule

400

What is Market Niche?

You sell/specialize in one thing

400

What are 3 sources of money?

Family/friends, banks, customers

400

What is GARA?

General Aviation Revitalization Act of 1994

500

Name 3 early adapters of aircraft

Military, postal service, cargo

500

Name 3 good manager traits

Problem solvers, visionary leader, patient

500

What is the main way for marketing now?

The internet

500

Fixed v variable expensives

Fixed: rent, labor, utilities

Variable: fuel, oil, crew

500

When was the TSA established and why? 

late 2001 because of 9/11

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