Core Values, etc.
Inbound Targets
Memorial Day
CallMiner
CarMax
100

We value integrity above all else

What is Do The Right Thing?

100

3 - 4.5

What is Average Handle Time (AHT)?
100

Last Monday of May

When is Memorial Day celebrated or What is Memorial Day?

100

Most definitely

What is Positivity?

100

Bill Nash

Who is our CEO?

200

We have our customers' backs

What is Put People First?

200

10 - 15

What is Customer Moments Per Hour (CMPH)?

200

Because it was not the anniversary of any battles

Why the original date was chosen to celebrate Memorial Day?

200

Your business means a lot

What is Appreciation?

200

Richmond, VA

Where are our corporate offices located?

300

We strengthen the team by embracing our differences

What is Win Together?

300

65% - 79%

What is Quality Call Rate (QCR)?

300

Waterloo, NY

What is the birthplace of Memorial Day?

300

I would recommend / suggest

What is Ownership?

300

Bryant Spann

Who is the RVP of the Atlanta CEC?

400

We Drive What's Possible

What is Go For Greatness?

400

98% - 100%

What is Kronos to Nice %?

400

May 30th

What is the original date to celebrate Memorial Day?

400

I totally understand

What is Empathy?

400

4

How many CECs do we have?

500

An iconic experience - everywhere, every time

What is our Vision?

500

85%+

What is Customer Ready %?
500

Decoration Day

What was the original name for Memorial Day?

500

If I'm understanding correctly...

What is Clarifying / Summarizing?

500

244

How many CarMax stores there are?

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