Supervising 101
The name of Costco's magazine.
What is Costco Connection?
Costco Code of Ethics
Obey the law, Take care of our members, Take care of our employees, Respect our suppliers, Reward our shareholders.
Bold, Expressive, Sympathetic, Technical
What is the BEST Profile?
Kirkland, Washington is the birthplace of this brand.
What is Kirkland Signature?
The annual feedback we give to our employees based on their work that year.
What are the Employee Performance Reviews?
Costco prohibits this against those who use the Open Door Policy or who otherwise report violations of Costco policy or the law.
What is Retaliation?
Specific, Measurable, Achievable, Results-Oriented, Time-sensitive.
What are SMART goals?
In 1993, Costco merged with this company to form PriceCostco.
What is Price Club?
You must work at Costco for this many years before you get a gold name tag.
What is 40 years?
The practice of including people from a range of different social and ethnic backgrounds and of different genders, sexual orientation, etc.
What is Diversity?
A tool we can use for appreciation, concern, and safety.
What is P-Log?
Craig and Jim famously beefed over the price of this food court item.
What is the Hot Dog?
Assigning tasks to those best suited to do them.
What is Delegation?
"To provide the highest quality products at the lowest possible price."
What is our Mission Statement?
Juan asks a coworker to assist with a situation he isn't familiar with/can't handle on his own.
What is TAP (Take A Partner)?
In 1997, this membership was first introduced.
What is the executive membership?
Employees want this most from their jobs.
What is Appreciation?
The Right Merchandise, The Right Place, The Right Time, The Right Quantity, The Right Price, and ____ are the Six Rights of Merchandising.
What is The Right Condition?
GRIP
What are Goals, Roles, Information, People?
This "STORY" is an example of how one department worked tirelessly to improve the product and offer greater value to the member.
What is The Salmon Story?