Staffing & Cross Staffing
This RM process helps balance workloads and optimize utilization across teams while keeping practitioners engaged while not on project.
What is cross-staffing?
Provides visibility into practitioners’ current assignments and upcoming availability in the next 12 weeks.
What is the Availability report?
A Self-Serve Scheduling tool and the only source for the RM and leaders to know practitioner availability for staffing.
What is STAFFIT and Savion
An end-to-end solution for sourcing, hiring and paying subcontractors. Created by Deloitte Executives and powered by a web-based solution, Curasion.
What is Deloitte Open Talent “DOT”?
We're supporting the business with the "matching magic", a trusted advisor and staffing partner.
Who is a Resource Manager OR
What is resource Management?
Arranging your bench resources by priority, skills & statement of fit i.e. consolidating all information regarding available resources in a shared place can help improve this SLA
How can you respond swiftly to cross staffing needs to recommend candidates?
Displays the number & % of scheduled resume and skills compliance for the last two weeks
What is the Practitioner compliance report ?
Being able to identify when your resources are being utilized and when they’re available will allow you to maximize their productivity.
What is the Forecast dashboard used for?
Augmenting resources on engagement teams via contingent resources; a process that transforms how we deliver to our clients by controlling costs and offering a differentiated workforce that compliments Deloitte's core capabilities.
What is ADM/Extended Delivery?
Being aware of every individual's skills, capabilities, and preferences to assign them to work that feels meaningful.
How can you maximize resource optimization
Acknowledging requests, keeping roles & dates up to date, entering timely resource extensions, and reducing the time needed to staff projects can help improve this.
As an RM, how do you improve service delivery and customer satisfaction.
Provides insight into the reasoning behind discrepancies between practitioners’ forecasted and actual hours.
What is the variance survey?
A generative AI tool designed for tasks such as creating, rewriting, and reading text, as well as working with images and workflows.
What is Productive?
3rd party Cloud Vendor Management System Deloitte utilizes to on-board, pay and off-board independent contractors and subcontractors. Contractors enter their time and expenses into this system.
What is Flextrack?
The ideal RM embraces the operational, tactical and strategic nature of their role. Harnessing each of these elements elevates an RM’s role from purely operational – to one which adds tremendous value to Deloitte’s overarching business goals.
What is RM Advisory?
The resource manager can look at who has that skill set. Who has a skill set that is adjacent to it? And how can you match the current resource pool to either be upskilled or reskilled to meet the demand for that skill set.
What is redeployment?
If a PR has 8hrs of Holiday time scheduled and 8hrs of project billable time, this program will delete the billable hours and keep the holiday time.
What is the Double-booking program?
An online tool that allows practitioners to create, review and approve an Interfirm Agreement (IFA) or an IFA Change Order (C/O) with a Member Firm quickly and collaboratively.
What is IFA Connect?
Form required for all contractor extensions and new hires to capture engagement details, cost rate, billing rate and margin threshold information.
What is the portfolio approval form?
Working closely with practitioners to understand their schedules, profiles, preferences, resumes and key skills can enable staffing on sales and pursuit opportunities, thought leadership engagements, internal operations, or strategic initiatives.
How can an RM keep their bench productive?
Myth: Only practitioners who have a 100% match to requirements can be cross-staffed (i.e. keywords in resume, availability date, etc.)
Cross-staffing can also provide growth opportunities for practitioners with adjacent or developing skills that may be looking for stretch roles and willing to learn new skills
Myth:The new RM DTSU Dashboard can only be leveraged by the RM Team.
The RM DTSU is a revision the original dashboard and is accessible by anyone who has access, which is many leaders across the firm. While having more real time data at the RM fingertips, leaders can also leverage the different views and see the same updates for those who like to have some self serve options.
Myth: DPN searches are best used for cross MF searches
DPN can be leveraged for all staffing searches- to find proven specialists, learn more about resources, their backgrounds, skills, areas of interest & experiences, and identify project team members to support client pursuits and engagements as well as learning badges. Truly a one stop shop for all people search
Myth : We have 150 contractors billing in ETP today, which means we should be able to replace these contractors with FTE to increase utilization.
Contractors and FTE are not a 1:1 replacement. Typically, contractors are brought in for domain-rich expertise to augment our delivery teams with differentiated skills, experience, language proficiencies and/or security clearance. They could be operational or advisory in nature, and are often difficult to replace with FTE. The cost and billing differences between FTEs and contractors also make it challenging to make a switch meaningful, for if you do manage to replace, you will often sacrifice profitability for utilization.
Myth: Resource management is mostly about following up on SWIFT delinquencies & scheduling people’s time in STAFFIT.
It’s about optimizing capacity, balancing workloads, aligning resources to strategic priorities while considering practitioner preferences – not just follow ups