Benefits of eHealth
Accessibility & Flexibility
Professional Responsibilities
Privacy & Safety
Challenges of eHealth
100

 This benefit allows clients to receive care faster due to improved access to services.


What are decreased wait times?


100

These common barriers in traditional care are reduced through eHealth services.


What are distance and transportation barriers?


100

According to COPO, healthcare providers must follow these same standards whether care is in person or virtual.


What are professional standards of practice?


100

This concern involves protecting client information during virtual sessions.


What is privacy and confidentiality?


100

These issues can interrupt sessions and affect communications between clients and therapist.


What are technology or internet problems?


200

This type of therapy delivery helps reduce missed appointments caused by transportation barriers.


What is telehealth (virtual care)?


200

This type of care allows to schedule sessions around their daily routines.


What is flexible care?


200

This must be assessed by clinicians before deciding if virtual care is appropriate.


What is client suitability (or appropriateness for telehealth)?


200

The risk includes unauthorized access to virtual sessions or client data.


What is hacking (or data breaches)?


200

This therapeutic element can be harder to build during virtual sessions due to limited interaction.


What is rapport?


300

This advance allows clients to attend therapy sessions without leaving their homes.


What is convenience?


300

This outcome improves when clients are able to consistently attend sessions virtually.


What is treatment adherence (or improved outcomes)?


300

This ensures clients understand the risks and benefits of virtual care.


What is informed consent?


300

This factor refers to the client’s home set-up affecting safety during treatment.


What is environment safety?


300

This plan should be in place in case virtual sessions are disrupted.


What is a contingency plan?


400

This benefit refers to saving money on transportation and reducing healthcare system costs.


What is cost-effectiveness?


400

This population benefits greatly from virtual care due to mobility or location challenges.


Who are rural or remote clients?


400

This responsibility includes maintaining accurate records of virtual sessions.


What is documentation?


400

This includes using secure platforms to protect client information.


What are encrypted or secure systems?


400

This limitation occurs when hands-on assessment is needed.


What is lack of physical interaction?


500

This outcome improves when care is easier to access and attend.


What are health outcomes?


500

This type of accessibility allows services to be delivered across different times and locations.


What is remote accessibility?


500

This ensures therapists stay competent in using digital tools.


What is ongoing training or competency in technology?


500

This occurs when private health information is exposed without permission.


What is a confidentiality breach?


500

This challenge involves clients not being comfortable with technology.


What is low digital literacy?


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