Acronyms
CSA
Community Services Agency
The first step in identifying a customer
Asking for identification
The color of the Gemstone Sapphire
Blue
Her favorite color is black
Maricella
EBT
Electronic Benefit Transfer
You must do this if Tickets continue to arrive in the Admin Lobby with errors.
Notify your supervisor
Fourth planet from the Sun
Mars
Her favorite hobby is reading books
Cielo Nicole
BIC
Benefits Identification Card
Customer needs to be seen by a Benefit Center
National Animal of Scotland
Unicorn
She loves cats
VUS
Vacation used as sick
Schedules and Punch Time are due
Thursdays by noon
Her favorite sports team is the Raiders
Lizette & Maricella
MEDS
Medi-Cal Eligibility Data System
You must do this when a customer has arrived at the window after you called them in LMS
Serve the ticket
The largest organ in the human body
Skin
Her middle name is Marie
Chavon
Fun fact:
The only difference between my wife and my name is our first name :)