Products
All Skin Types/Conditions: concentrated antioxidant serum protecting against pollution + premature signs of aging. Gives gorgeous luminating glow; 12-hour antioxidant release (ZOX12 and new ZPOLY). Recommend: use am and Daily Power Defense pm. “ZO Glow in a bottle”
Illuminating AOX Serum:
Filler that is good for Deeper facial lines and folds, lips
JUVÉDERM Ultra Plus
What are are 3rd party payment options?
PatientFi
CareCredit
Cherry
Alle with Cherry
Can Gift cards be purchase with 3rd party payment plans?
Questions to ask when scheduling filler
Dental work/immunizations?
Cold Sores/Fever Blisters?
The why behind....
True or False: Dr Hogans Consult Fee is $150
FALSE
Water soluble salicylic acid, reduces oil+shine, targets pores & redness “Gentle Giant”
Complexion Clarifying Serum
This skin rejuvenation device uses plasma energy to stimulate collagen remodeling within the skin for a fresher, tighter, and more lifted appearance. It’s highly versatile and offers long-lasting results, often delaying or even preventing the need for surgical anti-aging procedures.
Plasma Pen
How to schedule ANY Alle NGRP appointment:
Only Elizabeth or Kaylee should be scheduling the NGRP Filler appointments
Anyone can schedule NGRP Botox
Always pull up their chart and there will be a sticky saying they are an NGRP patient
Pull up their ALLE and make sure the offer is in the account and make sure to schedule prior to the listed expiration date
Schedule new patients as consult + add notes in the appointment comments saying “NGRP Botox” or “NGRP Filler”
Explain Botox vs Dysport pricing:
Dysport is a smaller molecule than Botox. For example, 1 unit of Botox is equal to 3 units of Dysport, which is why the pricing is less. In short, the pricing ends up being about the same because it takes 3x the amount of Dysport vs Botox.
If the patient asks which one is better: I would recommend coming in for a complimentary consultation with one of providers to assess your needs and concerns. They will be able to make the best recommendation for you, and we can always treat you the same day if you’re comfortable!
Scheduling for Dr. Weiler's Clinic
7 appts per hour include: 2 consults + 1 preop + 4 follow ups (every 15m)
All Skin Types/Conditions; works in 5 ways- antioxidants, ceramides for hydration, peptides for antiaging, DNA repair, restores barrier function. Use 2x day if dry 1x day if oily. Use first on the skin, before other treatment serums. “Multivitamin for the skin!”
Daily Power Defense
This superficial skin-lightening peel treats melasma and other skin discoloration that may be caused by hormones, sun exposure, or genetics. It also improves skin texture and tone. This mild peel does not burn or sting while it is on the skin. It may make the skin feel tight, and cause redness and peeling like a sunburn during the week after treatment.
Melanage Peel
What is the process for when a Patient has a name change?
Get patient to fill out 1st page of paperwork or have patient do PatientNOW sync
Get copy of ID with name change
Put the previous last name in “Former Name”. For first name changes, put a legal name as their first name and name they preferred to be called in “Nickname.”
Required fields when scheduling a New Patient
First name
Last Name
DOB
Referral source - “How did you hear about us?”
Main facility
Mailing Address
Cell Phone
Groundbreaking compression therapy system, that uses the proven principles of lymphatic drainage massage to deliver a multi-faceted, effective answer to a number of body issues.
Ballancer® Pro
This next-generation, skin rejuvenating formula improves the appearance of coarse wrinkles, fine lines, skin tone, and texture. It’s the only growth factor product proven to address sagging skin. Visible results in just 2 weeks. Results continue to improve through 24 weeks of use.1
TNS ADVANCED + SERUM
Two Fillers that are non-HA fillers.
Radiesse and Sculptra
Packing Slip Protocol
When an order comes in, find the packing slip first.
Verify everything that is on the packing list has arrived in the shipment.
Check off each item on the packing slip after you have verified it is there and the quantity is correct.
Date & initial the packing slip.
Scan the packing slip in and email it to the wpsinventory@googlegroups.com.
Save the packing slip on the Z drive in the Packing Slips folder under the current Year, Service Line, and Product.
Injectable Example: 01.31.2025 Allergan Juvederm
Aesthetic Example: 01.31.2025 Alastin
NGRP Example: 01.31.2025 NGRP Botox
If something is damaged let Bethany Dufrene know as soon as possible so replacements can be requested. Please set the product aside and hold it. Most reps will request us to return the damaged products.
Protocol for putting a patient on Park
ALWAYS ASK PERMISSION to place on hold: “may I place you on a brief hold/do you mind if I place you on a brief hold while I look into that for you”
What procedure does Dr. Womac not perform?
Rhinoplasty
Reduces redness, sensitivity, surface oil and normalizes skin. Use with Daily Power Defense 2x daily for best results. “Packed with redness reducers & anti-inflammatories!”
Rozatrol
An innovative treatment that infuses your skin with a medical-grade cocktail of anti-aging products while also stimulating natural collagen production. The treatment uses hair-thin, 24K gold-plated needles to deliver a custom blend of antioxidants, vitamins, dermal fillers, and micro-doses of BOTOX® Cosmetic just below the surface of your skin.
AquaGold
Social Media Photo Consent SOP:
If a provider would like a patient to sign a social media photo consent, they must check the photo consent box on the top of the patient flow sheet before the patient checks out from their appointment. A social media photo consent should be attached to every follow up appointment’s chart.
PEC’s are responsible for checking every flow sheet to see if the photo consent box is checked.
At checkout, PEC’s are responsible for handing the patient the social media photo consent and asking them to initial ONLY ONE out of the three options: All media, website only, or in-office use only. If the patient initials all three, please confirm which ONE option they are consenting to and have them circle the correct option.
If the patient has any restrictions they would like to request, they are to write in the restriction/comment section at the bottom of the photo consent. For example blur tattoos, lips only, etc.
PEC’s are responsible for writing the Provider and Procedure at the top of the photo consent.
All locations other than BR main building are responsible for scanning in the signed photo consent and emailing it to wpsphotoconsents@googlegroups.com
Digital Consents will be downloaded and attached to the email that goes to wpsphotoconsents@googlegroups.com
From there, PEC’s are responsible for filing the consent into the correct patient chart under the “consent” tab. (Digital Consents will be under “RX Forms”)
True or False: Radiesse can not be reversed
True
What appointments to schedule for at Facelift Pre-Op appt?
PHONE CALL 2 WEEKS PRIOR W/ AESTI,
24 HOUR W/ NURSE,
1 WEEK W/ NURSE,
2 WEEK W/ NURSE,
3 WEEK W/ NURSE & AESTI FOR DG + PRODUCTS
6 WEEK W/ MD