This many core principles define Radical Welcome.
What is ten.
This many pillars are part of radical welcome.
What is five?
Which type of personality loves energy, stories, and playful connection?
Entertainer
Saying thank you and making patrons feel seen is known as this.
This principle is shown when you anticipate a patron's potential need.
What is accessibility?
This metric of patron engagement is greatly enhanced by radical welcome.
You notice a repeating issue in the lobby flow and suggest a solution in the staff meeting. You're practicing this radical welcome principle.
What is empowerment.
Responding calmly and kindly to a last-minute change could be categorized as this.
What is flexibility?
This principle is practiced when you genuinely tell a patron how excited you are about the show.
What is authenticity?
This pillar of radical welcome is shown when one empathizes with guests.
What is personal connection?
A Feeler seems upset that something didn’t go as expected. This is your first move.
What is validating their feelings before offering a solution?
Owning your part in a situation and offering transparency, even when difficult, is known as this.
What is integrity?
This principle is practiced when you apologize for a mistake and tell the truth about what happened.
What is integrity?
This core principle is demonstrated when you offer a solution before someone has to ask.
What is Proactivity or Accessibility?
Which type of person values concise and solution oriented communication.
Controller
Acting from the heart, not a script exemplifies this principle.
Authenticity
This principle is practiced when you check in with multiple departments to help a large group.
What is collaboration?
A colleague tells you they’re overwhelmed, and you quietly handle one of their tasks. You practiced this principle.
What is collaboration (or empathy or generosity!)
Which type prefers facts, structure, and clarity over small talk?
Thinker
Going above and beyond exemplifies this principle to our guests.
What is Generosity?