Retail Accounts
Business Accounts
Tips and Tricks
Loan Policy
Great Products to refer
100

This account is great for home owners and has choice of 2 free options.

What is Performance Checking?

100

This OFB allows for wire and requires use of a token

What is Basic Plus?

100

You can share your screen, check to see if a co-worker is available and send an IM (instant message) to a coworker.  

What is Jabber?

100

Per Policy, Non Owner Occupied Commercial Real special standards guidelines for Owners Equity, Debt Service Coverage and Loan to value are.

What is 40% OE, 1.25 DSC and 75% LTV?

100

This is a the new introductory rate for our HELOC and the length of time it is in effect.

What is 2.99% and 6 months?

200

For Elite checking, this relationship balance is needed to waive the $20 service fee

What is $125,000?

200

This increases a business purchasing power, it is a great way to track expenses, and has a control account, UChoose rewards, online access, and Falcon Fraud Monitoring.  

What is Citizens National Bank credit card?

200

Using the industry profile from this website to take to client appointments or in our UCAS to help with understanding our client is a great tool.  

What is Vertical IQ?

200

Per Policy, this is the max per acre in all counties except Mercer County

What is $5500?

200

Benefits of this product are - Make deposits anytime, save time preparing deposits, Eliminate trips to the bank

What is Merchant Capture?  

300

There are the 4 savings accounts CNB offers to help customers save.

What are Personal Savings, Goal Based Savings, Certificate of Deposits, and Money Market accounts?

300

These are the 3 types of Positive Pay.  

What is Reverse Check, Check and ACH positive pay?

300

This is a key function for communicating that you are out of the office, and who else to contact, if applicable. Depending on your position this is also a great tool to redirect customers who try to contact you when you are out.

What is Out of Office Reply?

300

Per policy, Individuals with under $1M of provable net worth is not eligible for this loan program through SouthState.

What is ARC?

300

You are automatically enrolled in this if you have a Citizens National Bank Visa.

What is UChoose Rewards?

400

Money Markets require this balance to earn interest

What is $2500?

400

These are the 4 business checking accounts we offer at CNB.

What are Free Business, Basic Business, Business Review and Elite checking?

400

Vertical IQ offers this to stay in touch with business owners that include updates on the industry, a spotlighted news article, a notable financial trend, and usually a light hearted demand.  Make sure you sign up for these.  

What are Quarterly emails?

400

Loans going to SLC need an updated Profit Model by this time.  

What is the Thursday or Friday before our SLC meetings?

400

It allows a business to finance up to 90% of the cost of a project. The most attractive feature is that approximately half of the financing is eligible for a long term fixed rate of interest. The program is very well suited to a real estate or equipment purchase along with construction projects.

What is the SBA504 loan program?

500

This account is geared towards those who are out of town often and we also offer a college version

What is Go Anywhere Checking?

500
On Free Business Checking, this is the fee that is assessed for each transaction item over 100 per month

What is $1.00 per each item?

500

Using this is a great option for customers to sign documents electronically.  This is an eligible form list found on the Intranet.  Remember not to use this on new customers to the bank.

What is Docusign?

500

Single Loan amount =<$1,500,000 AND Aggregate exposure is =<$2,500,000 is approved by this group

What is Sr. Loan Committee (SLC)?

500

This grant funded by FHLB is to help fund down payment and closing costs for low- and moderate-income homebuyers purchasing a primary residence. Customers would have to take out a loan with CNB to use this grant.  

What is the Welcome Home Grant?  

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