Patient Safety Foundations
Quality Improvement Tools
Handoff and Communication
Year-Specific Curriculum
Root Cause Analysis/
Hospital Committee Involvement
100

This term refers to the process of maintaining continuous safe care during transitions between different healthcare providers.

What is "Transitions of Care"?

100

This cycle is used to implement changes in clinical practice with the goal of improving patient safety and quality.

What is PDSA (Plan-Do-Study-Act)?

100

The acronym SBAR stands for Situation, Background, Assessment, and this final component used for effective communication during handoffs.

What is "Recommendation"?

100

During the R1 year, this training focuses on strategies to manage fatigue and ensure safe duty hour practices.

What is "Duty Hours and Fatigue Mitigation Training"?

100

This event, often addressed during a root cause analysis, is a critical safety concern that has a serious impact on patient care.

What is a "Sentinel Event"?

200

This model is used to continuously improve patient safety by addressing issues such as communication breakdowns and errors.

What is "High Reliability"?

200

This type of analysis helps identify the underlying causes of a serious safety event.

What is "Root Cause Analysis"?

200

This system of communication can be used to express concerns when a situation is uncomfortable or unsafe.

What is "CUS" (Concern, Uncomfortable, STOP)?

200

In the R2 year, residents are expected to lead these types of meetings to ensure clear transitions of patient care.

What are "Morning and Evening Sign-Outs"?

200

Residents work with this team to manage the safe and comprehensive disposition of hospitalized patients.

What is "Transitional Care Management Team"?

300

This framework for improving patient safety emphasizes team-based care, including SBAR, CUS, and root cause analysis.

What is "High Reliability Organization"?

300

This set of actions is used to ensure safe transitions of care between inpatient and outpatient settings.

What is "Transitional Care Management (TCM)"?

300

This is the primary method of communicating information about a patient’s care and ongoing needs when transferring care between providers.

What is "Verbal and Written Handoff"?

300

In the R3 year, residents will have this supervisory role, providing feedback on transitions of care and patient list management.

What is "Inpatient Service Chief"?

300

This formal debriefing process is used to identify causes of failures in patient safety systems and practice.

What is "Failure Modes and Effects Analysis"? 


400

This is a critical system that healthcare workers use to report safety concerns or unexpected events.

What is "Unusual Occurrence Report (UOR)"?

400

This type of quality report identifies metrics like nosocomial infections and VTE prophylaxis to help track improvements.

What are "Quality Reports"?

400

Effective handoffs are expected to minimize this, especially during transitions from inpatient to outpatient care.

What are "Medical Errors"?

400

During their R3 year, residents are expected to participate in this type of quality and safety forum within the clinic.

What is "Office Operations Committee"?

400

This process, often used after a significant safety event, involves a team working together to explore all possible contributing factors

What is "Failure Modes and Effects Analysis (FMEA)"?

500

This approach aims to maintain safety in healthcare environments by using strategies such as regular safety huddles, checklists, and error-reducing procedures.

What is "Safety Culture"?

500

This process helps teams assess and improve workflows within the clinical environment, with the goal of reducing waste and optimizing patient care delivery.

What is "Lean Methodology"?

500

This tool is used during handoffs to structure and ensure the completeness of the report, minimizing the risk of omissions or miscommunications.

What is "SBAR (Situation, Background, Assessment, Recommendation)"?

500

In the R3 year, residents must take part in this self-assessment module through the American Board of Family Medicine.

What is "Part IV Self-Assessment Module"?

500

Residents participate in this committee, which focuses on clinical safety and quality improvement decisions in the clinic.

What is "Office Operations Committee"?

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