Roles
Power in Groups
Group
Conflict
Group Stages
Decision Making
100

Served as the task role of an initiator / contributor through promoting productivity and constructive conversation. 

A) Jan Mersino 

B) Katheryn Peterson

C) Michele Bebe

B) Katheryn Peterson

100

JR is an experienced and well versed salesperson. What resource of power applies here?

A) Empowerment

B) Significance 

C) Expertise  

C) Expertise  

100

What can be Constructive instead of creating more Conflict in a Group?

A) Tania did not want to focus on making adjustments to the School Board agenda and  other board members did not appreciate her refusal to make proper accommodations.

B) Alicia raised her voice at Jeff due to not informing the group about changes made to the presentation.

C) Gabriela could not make it to her group meeting for her final school project due to work and her group members were flexible to change the time and place for her.

C) Gabriela could not make it to her group meeting for her final school project due to work and her group members were flexible to change the time and place for her.

100

Kathryn letting Jeff take charge of the meetings and trying to get to know the other group members in the first two weeks is an example of what group stage? 

A) Forming 

B) Storming 

C) Norming 

A) Forming 

100

What goal does Kathryn urge the group to work towards?

A) Personal goals

B) Financial Goals

C) The team’s goal

C) The team’s goal

200

Served as the maintenance role of supporter and encourager through paying great attention to detail and taking pride in her knowledge of the industry.

A) Jan Mersino 

B) Katheryn Peterson

C) Michele Bebe

A) Jan Mersino 

200

In the following statement Jan talks about the close relationship between her and her team, “It’s not that I’m overly emotional or anything like that. It’s just that they know I’d do almost anything for them.” Which form of power would you say she and her team have?

A) Dominance

B) Empowerment

C) Significance

B) Empowerment

200

What of the following is the best example of Conflict Management Styles?

A) Isaiah was willing to allow Jose to leave the group presentation early for work purposes as long as he provided a well written introduction and introduced the group before leaving.

B) The football team had a team meeting to discuss poor communication and no player wanted to collaborate with the team coaches because they did not trust them.

C) John refused to go to meetings or get involved in providing ideas to group members. He preferred to avoid the group members and his team failed the final.

A) Isaiah was willing to allow Jose to leave the group presentation early for work purposes as long as he provided a well written introduction and introduced the group before leaving.

200

What is an example of performing? 

A) Kathryn calls out Mikey and has her fired.

B) Nick has something to work one once JR leaves and the group starts to get better results. 

C) Kathryn telling the story of her husband and the basketball player

B) Nick has something to work one once JR leaves and the group starts to get better results.

200

What stage in the pyramid does Kathryn emphasize the importance of meetings?

A) Accountability

B) Trust

C) Conflict

C) Conflict

300

Served as the disruptive role of blocker through talking over others and complaining ultimately blocking the group's progress

A) Jan Mersino 

B) Katheryn Peterson

C) Michele Bebe

C) Michele Bebe

300

At their second off-site Kathryn asked how they felt they were working as a team. Jan thought they were doing okay but Carlos said, “I’m starting to have my doubts. I don’t know. I guess I still feel like we’re not always talking about the big issues. Maybe I’m just getting impatient.” Which indicator of power is Carlos displaying? 

A) Opposing 

B) Following 

C) Authority

A) Opposing

300

Which of the following is the best example of one of Annihilatory Conflict?

A) Jeff did not agree with the group poster which prompted him to rip it in half and storm out of the room.

B) The group did not agree on the same subject for their final project, however; they were able to come to an agreement on a majority vote. 

C) There was some initial questioning about the character each member would be playing for the school play but everyone came to an agreement based on characteristics. 

A) Jeff did not agree with the group poster which prompted him to rip it in half and storm out of the room.

300

What is an example of norming? 

A) Kathryn lets the group members know what she expects of them and what their team goals are.

B) Kathryn cancels Martin's sales call before the trip.

C) JR leaving the company for another competing company. 

A) Kathryn lets the group members know what she expects of them and what their team goals are.

300

When Nick approaches Kathryn to buy a competing company, what kind of goals was he attempting to achieve?

A) Quarterly goals

B) Personal goals that only benefited Nick

C) Kathryn’s goals

B) Personal goals that only benefited Nick

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