When you don’t have to pay for advertising.
What is free marketing?
When the technician demonstrates specific knowledge in their trade.
What is a technical expert?
This essential aspect of business involves keeping clients informed, leading to glowing reviews.
What is clear communication?
When a customer reads multiple positive reviews about a trade business, this often increases their trust in the company.
What is building customer confidence?
This is a pointy object that is typically thrown at a board and potentially gives bonuses to a technician.
What is a dart?
This happens when all hats have been successfully worn during the visit with a customer.
What is getting a 5-star review?
When a company goes above and beyond to address small issues.
What is attention to detail?
Positive reviews help potential clients quickly make this important choice when selecting a trade service.
What is choosing a reliable service provider?
When advertising occurs without payment and from one source to another.
What is word of mouth?
This hat is primarily responsible for keeping the business running, literally.
What is revenue producer?
This trait is appreciated when a business solves unexpected challenges during a job.
What is problem-solving?
When customers read reviews, they can feel more assured that the business provides the standard in its work.
What is consistent quality?
This is often mentioned when customers feel they got good value for their investment.
What is fair pricing?
When a technician listens to the customer‘s needs.
What is a consultant?
Customers often leave glowing reviews when the work area is kept tidy and organized.
What is cleanliness?
This is the type of feedback customers often receive from reviews, helping them understand the process and pricing upfront.
What is Transparency?
What is the first search result online?
When the technician is focused on prevention of harmful scenarios.
What is a safety expert?
This knowledge of codes and regulations is often praised in 5-star reviews when a trade is up-to-date with all local laws.
What is Expertise?
Five star reviews often highlight how this factor, crucial for repeat business, is meant by a trade company.
What is Customer satisfaction?