What is a hazard?
Danger or risk.
What is security?
The state of being free from danger or threat.
What is the code of ethics?
A written list of rules or ethical behavior also known as (a code of conduct).
What are the most common natural disasters?
Tornado, Flood, Earthquake, Wildfires, etc...
What is hospitality and tourism?
A board catigory of fields within the service industry that includes loging, event planning, theme parks, transportation, cruise lines, and traveling.
What is an example of a dangerous hazard?
Water, fire, or ice on roads.
What are the forms of security resources?
The scarcity and violation of food, energy, water, and essential resources.
What does OSHA stand for?
Occupational Safety and Health Administration.
What disasters are most common on the coast?
Hurricanes/Tsunami.
What does the LEARN model stand for?
L- Listen
E- Empathize
A- Apologize
R- React
N- Notify
What is the most common hazard?
Water.
What are the major threats of security?
Natural Disasters, People, Hazards and Accidents.
Does the ethical action of the employee affect the reputation of the industry? (yes or no)
Yes
What are the most common disasters in the northern mountains?
Avalanche/Blizzard
Which personal quality is important to express when handling a hotel guest complaint?
Empathy .
What is an example of a toxic (chemical) hazard?
Chemical or toxic waste/Drugs.
What are the major types of people who threaten security?
Thieves, Terrorists, and Arsonists.
What effect does discrimination have on an industry?
Showing discrimination could give your industry a bad reputation.
Which natural disaster occurs the most in the piedmont region of North Carolina?
Tornado, Flood, Hurricane.
What is an example of a back of house worker in a hotel?
Chef or housekeeping.
What is the difference between a hazard and a risk?
A hazard is a potentially damaging physical event or activity, a risk is the probability of harmful consequences.
What is the most common example of a security breach?
Getting your computer or software hacked.
What is an example of ethical decision making?
Asking yourself questions like "Is it legal?" and "Will it hurt anybody?"
Is a natural disaster a major threat to security? (yes or no)
Yes
What are the four parts of the business cycle?
Expansion, Peak, Recession, and Recovery.