True or False: Under the the advantage lease, customers own the HVAC system after installation.
What is False?
True or False: Maintenance visits under the Advantage Program require additional payments from the customer.
What is False?
What is our Advantage penetration target?
What is 50%?
What is initial term length?
What is 118 months?
What is the maintenance frequency for a tank water heater?
What is on demand?
Does IAQ count towards penetration?
What is yes?
What are the 4 options a customer has at the end of the initial term?
What is upgrade, terminate and keep the equipment, terminate and remove the equipment, or pay month to month?
What else is included in IAQ maintenance besides the IAQ system maintenance?
What is the updated credit for all service and maintenance jobs, starting May 1?
What is $150?
What is the end of term termination amount?
What is $500?
What is the maintenance frequency for a tankless water heater?
What is once every other year?
What percentage of the Advantage credit goes towards labor, and what percentage of the credit goes towards parts?
What is 75% labor and 25% parts?