Give me 2 small hypoallergenic breeds that can only come in shades of white
Maltese, Westie, Bichon
What food do we send home with our puppies?
Nutrisource
What is the first step to sending home a puppy?
Get the puppy out
Give me something that is an environmental need
Water bottle, food & water bowls, dog tie-out and stake, bed, ID tag, food container
What dog breed is Snoopy?
Beagle
Which breed is considered the biggest? German Shepherd, Dogue De Bordeaux, Great Dane
Great Dane
What is a good selling point for the Icelandic treats?
The name of the flavor are the only ingredients in the treat
What is the 3rd step?
"I'll check"
Give me a maintenance need that is NOT included in our gold package
Conditioner, shed reducer, nail clippers/file, styptic powder, toothpaste and toothbrush, tear stain remover, ear cleaner, flea & tick products, pooper scooper, travel bag
What dog breed is Lady from Lady and the Tramp?
Cocker Spaniel
This breed comes in 2 different types of heads
Chihuahua
What does grain free foods NOT have? Be specific!
Rice, corn, wheat, or oats
What does the "close" step consist of?
Getting the "yes"
What is styptic powder considered a "maintenance" need if your customer purchases nail clippers?
It stops bleeding and relieve pain if they cut the puppy's nail too low
What is the oldest said dog breed to be domesticated?
Salukis
This breed is from Scotland, hunts vermin, badgers, and fox, can only be white, and gets between 15-21lb
West Highland White Terrier
What do we NOT send home with our kittens?
Litter box, treats, or shampoo
Shampoo
What does the "conclusion" step consist of?
Walkthrough, paperwork, finishing financing, family picture, post-sale paperwork
What is a behavior modification tool listed under behavioral needs?
It's a tool that can help with the ease of training and making sure the pup is properly trained. (clicker)
What animal is 30 times more likely to be hit by lightning that people are?
Giraffe
What is the name of the breed that gets locs in its fur
Komondor
Give me 3 small or medium breeds that should NOT get sent home with a small homecoming kit.
Beagle, English Bulldog, Frenchie, Basset Hound, Aussie, others....
What are all 7 steps to sending home a puppy?
1. Get the puppy out
2. Put them in a booth
3. I'll check
4. Build value
5. Overcome objections
6. Close
7. Conclusion
What are the 4 basic needs of a puppy?
Behavioral, Environmental, Maintenance, Nutritional
What is the longest a chicken was reported to live without its head?
10 months