Which COIL means having a continuous thirst to grow our skills?
Learning
What can we use as our "online manual" when looking for specific information on Prialto's best practices?
The Prialto Wiki
In these past weeks, we have been talking about "Learning", how many tiers were discussed throughout the topic?
3 tiers
Basic Knowledge, actual learning/leverage, and teaching
How can we ensure our backups know how to effectively amplify our members?
Continous teaching: having shadowing sessions, updating your member manuals, member switch, etc
Besides the wiki, we can use this tool to learn new processes and skills
LinkedIn Learning
What can better help eliminate human error?
Use the tools to our advantage
How does a PA learn from their mistakes and grow from them?
Receiving feedback and proper coaching
Where can we read articles and learn about Prialto's success stories and tips from our very own PAs?
The Prialto Blog
What do we mean when we say "Storytelling vs preaching"?
Show with actions, not just telling
According to the wiki: learning doesn't stop when the training is completed, what other forms can the learning continue?
The learning we gain from our teammates, new skills we gain from our members, and learning from our managers
What is the tool Prialto has developed to deliver targeted feedback on areas to continue work on, a way of ensuring growth and encouraging self-reflection?
Prialto Orange Coaching Method
In one of the huddles, Braden talked to us about "Failing Forward" what best describes this concept?
Learning from the past to better the future