Sales Process
This is the first Step in the Sales Process
What is Greet the Customer at the door?
This is the max payout on a consumer voice line.
What is $19?
This is the dollar amount you make for selling HomeTech
What is $10?
This iPhone model offers up to $1100 off with any condition trade on Experience Beyond or Go5G Next
What is iPhone 17 Pro.
This is where an HSI AAL is completed.
What is T-Life
In the sales process, these types of questions help uncover a customer’s needs
What are Discovery Questions?
This is the max payout for an Essentials voice line.
What is $14?
What is $4?
A working condition trade on Experience More or Go5G Plus gets you this discount on an iPhone 17.
What is $830 off?
What is the commission qualifier?
What is 92% perfect punch?
This type of sale happens when a rep sells a branded T-Mobile Complete
What is an eco system sale?
This is the guaranteed payout if your are over 30 net activations in a month.
What is $14?
This is the max payout for Premium BTS including table one and table two.
What is $10?
On the Experience More or Go5G Plus plan, customers with a working condition trade get this discount on the iPhone 17.
What is $830 off?
This is the dollar amount you get when you complete a T-Life transaction.
This step in the sales process involves addressing customer hesitations and turning them into opportunities.
What is overcoming objections?
When a store hits 125% of their accessory goal, they receive this percentage back in commission on what was sold.
What is 10%
This is addition pay when BYOD P360 is sold.
What is $2?
With a $15 Watch Plan, customers can save this amount on Apple Watch models SE3, S11, or Ultra 3.
What is $200.99?
This will cause a 10% deduction if it’s not at 65% compliant.
What is T-Life Utilization?
To finish the sales process, representatives are expected to ask about these three actions.
What are social media referrals, a Google review, and survey?
This is the minimum number of net voice and BTS activations you must have to be eligible for commission.
What is 11 CV and 3 BTS
This is the amount you get paid every time you sell a Google Pixel 10 Series.
What is $20?
What is $10 Watch Plan (stand alone or paired)
These are the 4 accelerators that can add 50% to your commission check.
Quintile, HSI % to goal, TFB % to goal, Social Media Referral (1 per 100 swings)