SDRing
In SAP, What screen is used to check account assignments?
VD02- Change Customer, VD03 - Display Customer
If a supplier issues a price increase, who's responsibility is it to communicate to the customer that they need to raise their price on their PO?
SDR/AM/Field Sales
Buck-Boost converter is converting AC or DC power?
DC-DC Power
If a customer needs an NDA in place, where can you find Avnet Standard NDA? and What team do you work that with?
SDR Team Site- Avnet Resources, NDA team in the legal department
What customers fall under direct customers?
Customers you directly quote and take orders from. OEM's, CM's
Cardata takes your mileage on what day of every month?
What are 2 reports that can be used to understand blocked orders?
Salesforce Backlog, SAP- ZBacklogN, BI -BKLG001
Understanding the input ____ and input ____ are important when discussing power conversion.
Voltage (V), Current (A- Amps)
What documents are needed when setting up a new account? for a $4,500 PO
Name 3 products that would count for IP&E sales:
Connectors, External Power Supplies, Capacitors, Resistors, Fans, Heatsinks
If you are driving to a customer, and you get thirsty.. You stop at a Panera to get a coffee and a cheese pastry.. How much of that can you expense?
$0.. Unless it is an overnight trip, if not pack a lunch :)
Credit -> Credit Limit, Customer Non-payment
Delivery-> Sales Block, Cutbacks (issues)
Ship & Debit Blocks -> Debits expired or not attached
Liability Blocks-> SLA agreements, or compliance
What is a PMIC?
Power Management Integrated Circuits (PMICs), which integrate multiple voltage regulators and control circuits into a single chip, are excellent options for implementing complete power supply solutions.
Who is the DSD (Director of Supplier Development) for Molex?
Racheal Kriech
What is the SLA (Service Level Agreement) for a lead to move from new to working?
5 days
Who owns the relationship with the customer?
SDR/AM
What report can identify lines that are in credit block? and what actions should be taken if a line is in credit block?
SAP- ZbacklogN, BI-BKLG001: Backlog
Communicate with Credit Rep and understand why the line is on credit hold. Customer non-payment, customer credit limit exceeded, other credit challenges.
Communicate with Customer if pending payment, or understand what documents are needed to extend credit limit, escalate to Jamie or branch team.
3 Suppliers that support DC/DC Controllers
Renesas, Microchip, ST Micro, MPS, Infineon, Onsemi
If a customer is only interesting in using pricing from the web, how can we leverage presenting "better" customer specific pricing on the website?
Get a parts list from the customer, have the parts list quoted, work with your ISR to have awards loaded in the system.
Ensure that the customer has a log in to Avnet.com
What screen should you be using to review you open leads?
Sales Managment Home Dashboard- Lead Managment
How can you find out who the product person is for a specific line of an order? Name 2 ways
Where can you find credit escalation path?
SDR Teams Site -> General -> Avnet Resources->Credit ->Credit Team
What is a DC to DC converter used in lighting applications?
LED Drivers
If a customer wants extended credit terms, more then 30 day terms. What is the process?
1. Understand the business case - if Avnet gave them 60 day terms what would Avnet get in return? Work to understand the specific pcs of business they would give us an opportunity at.
2. Discuss with Jamie and or Branch Managment team.
3. Submit Special Terms Request - Dashboard
4. If approved work with customer on new business opportunities, monitor and if nothing remove terms
Where can you find the technology matrix for your next TAPS meeting?
Salesforce-> Customer Opportunity- Key Tech Matrix