We help people who need insurance. What department and extension do you transfer this call to?
Enrollment 4636
100
I am not happy with my current PCP. He does not listen to me and always runs late. Who can I speak to in regars to this?
Member Services 4600
100
Michael Nicastro
Who is the Director of Community Outreach and Safety?
100
40 years ago
When the health center was founded.
100
Good morning/afternoon. You have reached East Boston Neighborhood Health Center. My name is (enter your name here). How may I direct your call?
What is the official greet of the CSRs who answer the 5800 main calls?
200
We help patients and outside agencies (with patient's permission) to obtain copies of their medical record and /or forms they need completed.
Correspondence 4539
200
Chief Medical Officer of EBNHC
Who is Dr. James (Jim) Taylor?
200
CREW
What is Chelsea, Revere, East Boston, and Winthrop - EBNHC's primary service area?
200
Press "Start", then the Extension, then "Release" button.
How to transfer a caller?
300
John (Jack) Cradock
Who is EBNHC's Chief Executive Officer (CEO)?
300
A Program of All Inclusive Care for the Elderly (PACE) that serves persons 55 years and older who require a nursing home level of care, but want to live independently in their own home.
What is EBNHC's Elder Service Plan (ESP)?
400
This department helps people interested in getting a doctor assigned to them and/or are new to the health center and need to get registered.
What is the Member Services Department?
400
Deputy CEO
Who is Manuel (Manny) Lopes?
500
Dr. Mari Bentley
Who is EBNHC's Deputy Chielf Medical Officer (CMO)?