Inventory and Asset Types
Asset master inventory types are used for physical serialized inventory
A Type
The amount of work complete on a project based off of cost incurred vs projected cost.
Percent Complete
A request for work, often referred to as a “ticket,” within Q360.
Service Call
Cost of goods sold — accumulated material costs attributable to a project or service call.
COGS
A customer’s return of materials to you. Sometimes this is also the company returning materials to their supplier.
Customer RMA / Vendor RMA
Quantity master inventory types are used for physical quantity tracked items.
Q Type
Internal Change Order — used when you change project items without affecting customer price.
ICO (Internal Change Order)
The action of assigning a Service Call to a technician for execution.
Dispatch
Liability account for inventory received but not yet invoiced.
Inventory Suspense
Deferred Revenue recognized monthly on a service contract.
MRR (Monthly Recurring Revenue)
The kit master inventory type used for bundled or packaged goods.
K Type
The method used to invoice based on work progress, often used in construction projects.
SOV (Schedule of Values)
A sales lead tracked on the sales funnel or pipeline report.
Sales Opportunity
Represents accumulated labor and material costs before revenue is recognized.
WIP (Work in Progress)
The percentage applied to labor costs to calculate total job cost when COGSHR = ON.
Burden
Labor master inventory type used for training or consulting work.
L Type
Recognized based on the portion of work completed on a project.
Earned Revenue
Pop-up warnings in Q360 established at Customer, Site, or Product level.
Service Alerts
A grouping of vendor vouchers processed together for payment within Q360.
Process Batch
Hierarchical breakdown of work in a project using phases, segments, and tasks.
WBS (Work Breakdown Structure)
Miscellaneous master inventory type used for non-physical items like warranties or maintenance contracts.
M Type
A customer request for a change that affects price, cost, or materials on a project.
CCO (Customer Change Order)
A supporting document linked to a service call, typically assigned to a technician.
Work Order
Asset account reflecting inventory shipped but not invoiced.
Inventory Clearing
The difference between the landed cost of an item and the actual vendor cost.
PPV (Purchase Price Variance)