Declination of Services
Case Notes & Documentation
Mandated Reporting
ORR Notification
Non-Responsive Procedures
PRS Assessment
200

What is the sponsor/caregiver and minor's right to decline or disengage from PRS at any time? 

PRS services are voluntary, and families can stop them at any time. 

200

HSPRS case management staff must complete case note documentation within how many calendar days of the service date, or the date the contact occurred?

Three (3) calendar days

200

What type of report must be submitted within 24 hours for serious incidents like trafficking, abuse, or disappearance?

ORR Notification of Concern (NOC)

200

This type of report is completed after elevating incident to RS/SPO and it is determined to be completed instead of an ORR Notification of Concern.

Global Refuge Significant Incident Report 

200

When a PRS Case Manager is unable to contact a sponsor and/or minor at case acceptance to initiate services, the PRS Level 1 Case must remain open for:

A.     14 days 

B.     30 days 

C.     Close case 

D.     None of the above 

 B.     30 Days 


200

How long does the HSPRS Case Manager have to complete a PRS Assessment after service initiation?

Three (3) calendar days

400

What must be completed within 24 hours when there are safety concerns after declination of services? 

An ORR Notification of Concern must be submitted within 24 hours. 


400

If the PRS CM is unable to contact the sponsor and minor to initiate PRS, they must attempt to contact the sponsor and minor for _ calendar days prior to submission of the ORR NOC and case closure.

30

400

 Name one action a PRS Case Manager must take within 24 hours of suspected human trafficking.

Submit an ORR NOC, contact the National Human Trafficking Hotline, or refer the case to OTIP (any of these)

400

The total timeframe all parties have to complete ORR NOC Addendum in the PRS Application.

One (1) business day.
400

True or False: An ORR Notification of Concern must be submitted whether there are identified safety concerns or not.

TRUE 

400

Within how many days must the Regional Supervisor review and finalize the PRS Assessment? 

Five (5) calendar days.

600

What report must be completed when there are no safety concerns after a declination of services?

A Global Refuge Significant Incident Report is required. 

600

What needs to be completed if a sponsor/caregiver declines PRS, without safety concerns?

Global Refuge SIR for "Sponsor Declined Services - No Safety Concerns"

600

Who must be notified when abuse is suspected outside of federal care?

ORR and Local Law Enforcement or Child Protective Services

600

The ORR NOC Category that includes the subcategory "Known Runaway". 

Location of released child unknown with safety concerns. 

600

Following the unsuccessful initial contact attempt with the sponsor and/or minor, the 1st follow-up needs to occur within: 

A.     7 Business Days 

B.     48 Hours 

C.     1 Business Day 

D.     None of the above

C. 1 Business Day 

600

What is the deadline to upload the PRS Assessment into the UAC Portal?

Seven (7) calendar days.

800

What is the timeframe allowed to contact a minor after a sponsor/caregiver declines services? 

The PRS Case Manager has up to 14 calendar days to attempt to speak with the minor after services are declined.

800

If the PRS CM is unable to locate the sponsor/caregiver and/or minor during service provision, the ORR NOC must be submitted on the _ calendar day closure due date.

30th

800

What must be confirmed before reporting a missing child to NCMEC?

Whether the parent or legal guardian knows the child’s whereabouts.

800

Additional step to take in the NOC and Portal if it involves new information of Sponsor labor trafficking the Youth. 

Flagging sponsor.

800

The PRS Case Manager must complete the PRS Closure Home Visit Report within:

A.     10 Business Days 

B.     3 Calendar Days 

C.     1 Business Day 

D.     3 Business Days 

C.     1 Business Day 

 

800

Name one situation where a PRS Assessment should NOT be completed for a PRS Level 2 case. 

When the family declines services during the initial contact. 

1000

What is the required schedule for the three (3) follow-up attempts after declination of services? 

Within 1 business day, within 2 business days after the first attempt, and then contacting an alternate caregiver or home country contact.

1000

Case note documentation is an important part of service provision for both legal purposes and maintaining a record of client, collateral, and service provider _ and _.

interactions and interventions

1000

What must a PRS Case Manager do if a sponsor refuses to report a missing child?

Document the refusal and report to local authorities and NCMEC themselves.

1000

What four People/Organizations that should be informed of the NOC incident within 8 hours if applicable.

1. RS

2. SPO

3. Law Enforcement 

4. Child Welfare Agency 

1000

The category to close this case must be “Unable to Contact Sponsor/UAC”.

A.     “Lost Contact” 

B.     “Unable to Contact Family” 

C.     “Unable to Contact” 

D.    “Unable to Contact Sponsor/UAC” 

 

D.  “Unable to Contact Sponsor/UAC” 

1000

What is one key assessment area evaluated during a PRS Assessment? 

Sponsor family functioning.

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