World of 5G
This coastal region of New Jersey will be added to the 5G Home (High-Band) Service of Verizon.
Jersey Shore (New Jersey)
128
What tool do you need to use to validate 5G Home Internet eligibility?
Flex Order Flow
What are the 3 main things that the customer should possess to get the 5G Ultra Wideband?
5G Ultra Wideband Coverage
5G Ultra Wideband Capable Device
5G Ultra Wideband Capable Plan
Where in InfoMan you can see resources about 5G?
5G Resource Center
When did Verizon launch 5G?
April 3, 2019
Give at least 4 Top Features of 5G Ultra Wideband.
Up to 10x faster than what you have now.
Faster and safer than public Wi-Fi.
Built for places where people can use their phones at the same time.
Not just for phones, internet for your home and your business.
Video and Audio in HD.
Console quality gaming on your phone.
What is the Mobile + Home Discount/Promotion that the customer can get under 5G Get More?
Up to 50% off Fios Internet: Mobile + Home Up to 50% Off Fios Internet Promotion.
Give the new names of the Mix & Match Plans 4.0
5G Get More, 5G Do More, 5G Play More, 5G Start
What is the link that the customer can use to go and check if their address and/or sign up to be notified when their address qualifies for the wireless home service?
DOUBLE JEOPARDY QUESTION: What are the 2 cities considered to be the "Global Epicenter" of Commercial Mobile 5G?
CHICAGO & MINNEAPOLIS
Give the path on how to verify 5G Ultra Wideband device capability in the Equipment Guide.
InfoManager > Equipment Guide (select a device) > Features (tab) > Network (section) to confirm if a device model is capable of accessing both high-band and mid-band spectrum.
ELEU and Military & Veterans' Discounts.
What are the 2 Optional Features available to be added on the 5G Get More, 5G Do More, 5G Play More?
MHS Data Boost and Premium Video Streaming.
GRAND PRIZE QUESTION: How much is the Stream TV Device included with the 5G Home Purchase?
$69.99
GRAND PRIZE QUESTION: Give the 4Cs that you need to check if customers qualify for the 5G Ultra Wideband service.
Check the device, Confirm the plan, Coverage, Complete TRG.
Provide at least 3 2019 5G Ultra Wideband Devices that are not capable of 5G Nationwide.
LG V50
M1000 Jetpack
Moto Z2 Force
Moto Z3
Moto Z4
Samsung Note 10+ 5G
Samsung S10 5G
Give the 3 types of extenders that can only be used for 5G Internet Gateway.
5G Home Wi-Fi Extender, 5G Home Extender Mini, Wi-Fi Extender Mini.
Based on the 5G Mix & Match 4.0 Digital Knowledge Guide, provide ALL Plan Perks you can get if your customer subscribes to 5G Get More.
Disney+, Hulu, ESPN+ included
Apple Arcade or Google
Play Pass included
Apple Music included
50% off connected devices plan
TravelPass (1 day/mo)
600 GB Cloud Storage
What are the 2 bands that 5G uses to provide ultra wideband services to the customer?
High-Band (Millimeter Wave)
Mid-Band (C-Band)
What are the 2 main and biggest differences between 4G versus 5G?
Peak Capacity and Latency
What are the technical names of the 5G Ultra Wideband spectrum that displays when confirming the network compatibility?
n77 (C-band)
n260 and n261 (mmWave)
Based on the 5G Home Digital Knowledge Guide, provide the acronym of VALUE that will help you in offering 5G Home Internet.
V-erify Address & Eligibility
A-sk about current home provider
L-everage offers
U-se resources
E-nter VZEngage Lead (Retail and Indirect Sales Only)
Based on the Digital Knowledge Guide, provide ALL discounts that the customers can still receive with the Mix & Match 4.0 Plans.
● $10 Auto Pay discount per phone line
● VZ Employee / Retiree discount
● Military, First Responder, Teachers, Nurses discount
● Friends and Family discount
● Sales Maker discount
● ELEU is not eligible
This spectrum provides a valuable middle ground between capacity and coverage. It enables high speeds and expanded coverage with in-building penetration. It also provides more 5G coverage to suburban areas and buildings.
Mid-Band (C-band)