T-Mobile
Verizon
AT&T
Promos
In-Home/Opus
100

What are the base prices for 1 line on the 3 different T-Mobile plans? (Essential, Magenta, Magenta Max)?

$60 Essential + tax

$70 Magenta (tax&fee included)

$85 Magenta Max (tax&fee included)

100

What are the 4 rate plan names on Verizon and costs for 1 line?

5G Start - $70/mo

5G Play More - $80/mo

5G Do More - $80/mo

5G Get more - $90/mo

100

How much are Activation fees? and how can we get them waived

$30 per line and attaching FAN that waives activation fees (AARP)

100

How much is Samsung A13/month?

$2/mo on Tiered List 

100

What are the 2 apps we want to help customers get set up?

MyAT&T & Smart Home Manager 

200

How much is T-Mobile's international plan per line?

$15/mo (unlimited calls from US) 

200

How much is Verizon's international plan cost per line?

$15/mo (300 minutes per month, from US)

200

What is the lowest price we can get 1 line in our channel?

$48.75 - 1 line start (25% off)

$38.75 - with ^ and $10 OFF switcher program

200
What are the qualifications for our new switcher credit?

Port phone number

installment plan

unlimited plan

200
What can we use to help customers reset their online login passwords? 

MyAT&T Zone 

300

How much is 3 lines on Magenta Max Plan?

(equivalent to our Elite)

$47/line 

=141 taxes and fees included

300

How much is Verizon Activation fees?

$35 per line

300

How much can you earn for every referral that we hire to be an Expert?

$500 after 90 days

$500 after 6 months

= $1000 referral 

300

What iPhone is currently 50% off?

iPhone 12 mini

300

How can we check status of Free Shipping orders in OPUS?

Order Track (menu, quick links, other, order track)

400

How many devices allowed per account to receive full discount on their phone promotions? ($800 OFF)

(equivalent to our premium trade-in offer)

4 per account

400

What is Verizon's Promise to Pay Program?

payment option to pay final bill in 2 payments

400

What is the price for 5 lines on Elite, with NextUP, and PA4 with 25% off discount and 10 off per line switcher? (all phones are premium and $0/mo)

$205.98/mo

400

How much on a Visa card can Existing wireless get when signing up for new fiber offer?

$300 Visa GiftCard

400

What does F.O.R.T.E stand for when building value and asking questions?

fun, occupation, recreation, travel, and entertainment 

500

how much hotspot on Magenta Max plan

40GB hotspot

500

How much is 4 lines on Verizon's 5G "Get More" plan per line?

$55/per line 

4 lines = $220/mo

500

How much in commission do you make if you sell 30 PPV fully loaded (Elite, NUP, and Protection)

$3,300 in commission

500

What are the Appreciation Offers for 25% off?

Military Appreciation

Nurse/Doctor Appreciation

Teacher Appreciation

First Responder Appreciation

500

What have we learned from these calls if decision maker isn't in front of us or available?

Get confirmation/agreement from person in front of us and get a commitment time to come back in person

M
e
n
u