Celebrating Victories
Showing Vs. Suggestive Selling
Overcoming Objections
Wardrobing
Departments
100

2 pairs of HP 5 pocket pants, a stretch belt, a leather belt, a callaway golf shirt and clearance bench underwear pack

belt ratio, ATV, UPT

100

Showing or suggesting: Do you need a belt?

suggesting

100

response to "I don't like belts"

What about belts don't you like?

100

What can you recommend to get out of dresswear?

Ultimate pocket tee as an undershirt

100

What department do suit vests fall into?

Vests

300

2 ties, 2 pocket squares, 2 belts, 3 pairs of socks

ties to pocket square ratio, belt to pants ratio, UPT, ATV

300

Showing or suggesting: these pants would go great with the shirts you picked out.

showing

300

overhearing an objection with someone else's customer

team sell with that associate to help them overcome the objection or coach them in the moment away from the customer

300

Customer is in the fitting room with jeans and graphics tees. What can we show him to get a new department?

Golf shirt, shorts, belt, underwear, hoodie or jacket, etc.

300

We have knits, accessories, casual pants and sport shirts. what else can we add to make it a 6 for success?

Outerwear, sweaters, shorts, dress pants.. the list goes on!

500

oilers jersey, 1 pair of NXT joggers, 1 pair of socks

ATV

500

showing or suggesting: Those shirts are save on 2, would you like a second?

suggesting

500

EA: I don't like to order online

free shipping, to your front door, 5-7 business days, same price as in store, your information is safe

500

You have casual pants, knit shirts, accessories and sport shirts. how do we transition him into dresswear for that 5th department?

dress pants or sport jacket for a seamless transition

500

What department do swim shorts fit into?

Depends on the style

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