Store Scores
Department Dynamics
Engagement & Culture
Manager Tips
Action Plans & Due Outs
100

This category saw the largest improvement for Managers between Spring and Fall.

What is Resources?

100

This department had the biggest improvement in Feedback (+31 points) 

What is Business Office?

100

Engagement for Managers increased by this many points from Spring to Fall.

What is 8 points?

100

Managers should set this tone during feedback discussions.

What is a positive environment? 

100

This event brings all managers together for collaboration.

What is All Manager Meeting?

200

Associates improved most in this area related to personal health.

What is Well-Being?

200

Sales improved most in this communication-related area (+19 points).

What is Communication?

200

Associates’ engagement score in Spring 2025.

What is 71?

200

Managers are encouraged to use these two elements to guide conversations.

What are scores and comments?

200

The first AVS follow-up check-in occurs during these dates 

What is Nov 29 – Dec 26?

300

This score measures how comfortable employees feel sharing ideas.

What is Expressing Opinions?

300

Merchandising’s improvements were minimal because of this reason.

What is already high baseline scores?

300

This cultural element focuses on inclusiveness and belonging.

What is Inclusiveness – Culture?

300

Managers should recognize the importance of these ongoing dialogues.

What are continuous conversations?

300

Sr. Team should be invited to these monthly sessions.

What are AVS Monthly Check-Ins?

400

The overall engagement score for Associates in Fall 2025

What is 76?

400

Service Operations improved most in these two areas (+15 points each).

What are Feedback and Continuous Improvement?

400

The New Destinations theme. 

What is Driving Growth through Elevating Experiences?

400

The AVS meeting plans must be entered by this date.

What is November 9th?

400

This type of event adds fun during the holiday season.

What are Store Holiday/Fun Events?

500

The manager score that reached 95 in Fall 2025.

What is Growth?

500

This category reflects the strongest growth for Managers, showing their commitment to career development and future opportunities.

What is Growth?

500

The department with the highest engagement score in Fall 2025.

What is Merchandising (93)?

500

The “T” in ACT emphasizes creating and implementing plans based on feedback. 

What is Take Action?

500

The second AVS follow-up check-in occurs during these dates.

What is Jan 26 – Feb 20?

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