Defensive Communication
Which behavior judges another person or their ideas?
A. Evaluation
B. Empathy
C. Equality
D. Description
A. Evaluation
During a group project, Maria says, “You never do your part correctly because you’re lazy.”
A. Neutrality
B. Evaluation
C. Strategy
D. Control
Answer: B. Evaluation
Who is our favorite professor?
Professor Sindel!
Your teammate makes a mistake in the group assignment. Which response avoids Evaluation?
A. “You always make mistakes.”
B. “You need to pay more attention.”
C. “There are two mistakes here. Can we check them together?”
D. “Maybe you’re just not good at this.”
Answer: C
Which statement shows control?
A. “What do you think?”
B. “Just do what I said.”
C. “Let’s find a solution together.”
D. “I may be wrong.”
B. “Just do what I said.”
Your group is deciding how to make a presentation. Alex says, “We’re doing it my way. Just follow my plan and don’t change anything.”
A. Superiority
B. Certainty
C. Control
D. Evaluation
Answer: C. Control
What is the GCC mascot?
Gaucho
Your group is deciding how to organize a presentation. Which response avoids Control?
A. “We’re doing it my way.”
B. “Just follow my plan so we can finish.”
C. “I already decided what everyone should do.”
D. “I have an idea, but what do you all think?”
Answer: D
Which behavior may involve hidden motives or manipulation?
A. Strategy
B. Spontaneity
C. Empathy
D. Equality
A. Strategy
Jake tells his classmate, “You’re definitely the best writer in our group. You should write the whole report!” He actually just doesn’t want to do it himself.
A. Strategy
B. Neutrality
C. Evaluation
D. Certainty
Answer: A. Strategy
What is the best team?
A. Python
B. Python
C. Python
D. Python
E. Python
Python
You need help finishing your part of a project. Which response avoids Strategy?
A. “You’re such a good friend. You wouldn’t leave me doing this alone, right?”
B. “I’m having trouble finishing my section. Could you help me?”
C. “You’re definitely the best person in the group, so you should do it.”
D. “If you help me, maybe I can help you later.”
Answer: B
“I know more than you, so my idea is better.” is an example of:
A. Equality
B. Superiority
C. Description
D. Empathy
Answer: B. Superiority
A classmate says they are overwhelmed with school and work. Their teammate responds, “Okay, but we all have problems. Just finish your part.”
A. Control
B. Superiority
C. Neutrality
D. Strategy
Answer: C. Neutrality
Professor Sindel likes to...
A. Hike
B. Travel
C. Listen to music
D. Play videogames
B. Travel
Your teammate says, “I’m really stressed because I have three assignments due tomorrow.” Which response avoids Neutrality?
A. “Everyone is stressed. Just deal with it.”
B. “That’s not really my problem.”
C. “Okay, but you still need to finish.”
D. “That sounds stressful. Is there a way we can organize the work to help?”
Answer: D
Which behavior means acting as if your opinion is definitely correct?
A. Certainty
B. Provisionalism
C. Empathy
D. Problem orientation
Answer: A. Certainty
During a disagreement, one student says, “I’ve taken more college classes than all of you, so I obviously know what we should do.”
A. Certainty
B. Evaluation
C. Control
D. Superiority
Answer: D. Superiority
What is the name of the classroom we are currently in?
HU 107
Your group disagrees with your idea. Which response creates the most supportive communication?
A. “I’ve done this before, so I know better.”
B. “My idea is obviously the best one.”
C. “I think my idea could work, but I want to hear why you prefer the other option.”
D. “There’s really nothing to discuss.”
Answer: C