Sports
Wisconsin
CRM
Compliance
Winter
100

We won the Super Bowl the year the WI DOR was founded.

Green Bay Packers

100

I sing in the morning with my bright red chest announcing the arrival of spring. 

Robin

100

"True or False": A CRM note can contain a SSN, ITIN, FEIN or PII.

What is False?

100

What are two ways you can contact the Peer Assistance Tea?m

By calling or adding to the chat


608-264-4203

100

If "Winter is Coming"! It is best to get south of the Wall to save yourself from our leader, the Night King

White Walker

200

IS&E gets an A+ for the formation of the Compliance Bureau the same year we won the World Series in 7 games.

Oakland Athletics

200

Selected as the WI's state flower by school children on arbor day in 1909.

What is a wood violet?

200

When initially referencing a customer in a CRM note, you should use. 

Entire first and last name

200

Oh no, you associated a Visit to the wrong account. Place your request to unassociate the Visit to this person, not your supervisor.  

Who is a Lead?

200

 The Grinch may have stolen Christmas, but _____, his dog, melts our hearts.

Max

300

 Lucky Lucky! DOR took over running the WI Lottery and the Packers won their first division title since 1982 in this year.

1995

300

Helping WI be the fourth-largest producer of maple syrup in the U.S. I brighten the forest in the fall and get tapped for my sap. 

What is the Sugar Maple?

300

When you perform work on an account, ensure your CRM note briefly describes ____ ____ ___  __, the account, what you did or did not do/complete and why, what the next steps might be (if applicable) and any deadline(s).

What brought you to

300

It is best to leave your CRM note here, when dealing with a visit.

In the visit

300

Located in the Artic Ocean, I am at the top of the world! 

North Pole

400

Bjørn Dæhlie won a total of 8 gold and 4 silver Olympic medals in these three years.

1992, 1994 and 1998

400

2/4 time keeps the beat! We sway to the left and to the right to dance this around WI.

What is the Polka?

400

To protect this privilege, do not include details of communications with the Office of General Counsel Staff in your note.

attorney-client privilege

400

Account reviewed and found the taxpayer did not file their 2022 IIT return. The taxpayer had $65K in W-2 income only, with $4K withheld for WI state taxes. The agent _____ need to issue a Request to file.

DOES NOT

400

An animal that freezes solid in the winter and then thaws when it warms back up

Wood frog

500

The first NBA game ever was played between the New York Knickerbockers and this team which no longer exists

Toronto Huskies

500

First of my kind! Invented in Milwaukee in 1867 by Christopher Latham Sholes, a newspaperman and politician.

What is typewriter? 

500

True or false" Capital letters should never be used in a CRM note unless otherwise directed

False

500

When adding, or requesting to add, a predelinquent bill to an existing collection case to set up a payment plan, all bills in a collection case must show the same _______.

What is debtor?

500

When a snowflake falls from the sky, it has how many different sides it can land on.

6

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