Advocacy & HIPAA
The online suggestion box is called
Spark Box
A client has accidently cut their arm during session and blood is coming out. How do you protect yourself from blood borne pathogens?
PPE
ChildSavers uses this in the event of agency closure due to an emergency
an emergency text alert system
A client throws a rock and cracks the window of the building. No one was hurt. What level incident is this?
Level 1
If you put your hands on a client, what will this result in?
Human rights violation
For scheduling purposes only
Fairness; ensuring everyone has access to the same opportunities
The MHS emergency evacuation officers
Bob, Katie, Maria, Jess
A client is sexually assaulted – what level incident report is this?
Level 3
What does it mean to "mirror and match" a client/guardian who is dysregulated?
Match intensity with verbal validation; Lower your intensity; Wait for dysregulated person to follow; Lower your intensity; Wait; Lower… Wait… Lower… Wait; Find a solution.
How do you send a secure email to outside collaterals that includes PHI information?
type Securemail into the subject line
What do you do if a client is sick and wants to be seen for services?
Remind them of infectious disease and airborne pathogens; ask if they can switch to telehealth or reschedule.
Emergency evacuation officers and emergency numbers are posted where?
In your office and posted around the 22nd St. Clinic.
SBS - have access to them, do not need to have them posted.
A client is evaluated at an emergency room for a safety risk – what level incident report is this?
Level 2
You are on-call/consulting clinician and receive an IR call, but you are in session. Where does the client go while you handle the call?
Back with their guardian, back to class, with Ms. Pam, a school support to assist client back to class
Four ways you can advocate for your personal needs within the agency
Discuss with your supervisor; Discuss with HR; Leadership Team; Problem-Resolution Form
Where can you find PPE at the 22nd St. Clinic?
Front desk in the waiting room (First aid kit, Clorox wipes, Masks), Janitorial closet (Gloves, Cleaning supplies), request from HR
Where do you evacuate to?
Clinic - We meet at the corner across the street from the front doors. (Corner of 22nd Street and East Grace Street).
School - follow their protocols
What are the steps in reporting a serious incident?
Attend to incident, contact supervisor, contact QA, complete incident reporting form (if necessary)
Define person-centeredness
treating individuals with dignity and respect; building on their strengths and talents; helping people connect to their community and develop relationships; listening and acting on what the individual communicates; taking time to know and understand individuals and the things that make them unique
ChildSavers created advocacy statements on the following three topics:
Safe, healthy, and ready to learn
Everyday, subtle, intentional — and oftentimes unintentional — interactions or behaviors that communicate some sort of bias toward historically marginalized groups
What is code orange?
abusive situation
How long does the agency have to report a Level 2 or 3 to DBHDS?
24 hours
Give an example of a validating statement to a dysregulated client/guardian
"I can see that you might be feeling hurt or frustrated right now because of what I said."