REBUTTAL
We have too many secondaries
Do they all offer controls?
Because we carry a full line of those and our prices on controls is some of the best pricing in the market, AND we are compatible with most EDI systems, could I send you pricing so you can compare us.”
Brand name for HYDROCODONE/APAP
NORCO
What department does complaince hold?
What is needed ?
compliance
They have to talk to the customer to verify the order
Are we on Trxade and Pharmsaver ?
What are they?
NO
Non control only - ordering platform of secondary wholesalers
Where can i go to pitch products to a customer that needs to reach Daily min?
Targeted sales, HIGH margin non controls , sort by highest dollar item
We have a strict GCR with our primary
What about when your primary is out of stock?
Shortages happen all the time, especially with controls like Adderall, Could I send over our pricing I'd love to be considered as a backup wholesaler for you”
BRAND NAME OXYCODONE/APAP
PERCOCET
What department does
pill - pill hold
Daily min hold
C2 monthly spend hold
what is needed for all 3 ?
sales
more non controls
add more $ to 200$
make up the from the $1500 they did not hit last month, add target $ to get C2's released.
Are we NABP accredited?
What is that?
Yes
accreditation for insurance reimbursments
When a pharmacy dispenses 1,000 pills of adderall, how many bottles should we aim for them to order with us monthly?
10
I'm not intrested
“Not interested in what?”
“I know you probably get a lot of calls each day, but I'm calling from a company that has a full line of C2-C5 meds. We get regular shipments of shortage products like estradiol patches and great pricing on all generics. Is there any way I can just send you an email showing you what we can offer.
list 3 ADHD MEDS
Adderall, Vyvanse, Concerta, Focalin, Ritalin
What department does CUSTOMER PHARMA HOLD
What is needed?
Compliance
Annual & Usuage
Can pharmacies place orders on Saturday?
When will it be delivered?
Yes
Tuesday
What are 3 clarifying questions you should ask if a customer asks for you to add x medication to the cart?
Bottle size ( if applicable )
Tabs/ Caps/ Films/ OS ( if applicable )
Strength ( if applicable )
They're never in the pharmacy
Is there anyone else in the pharmacy that helps with the ordering, I just wanted to see if they've had a hard time getting Adderall or estradiol patches recently.”
list 2 products that have shortages right now
Estradiol patches, lidocaine patches, Progesterone
What department does CREDIT HOLD
What could be needed?
ACCOUNTING
Past due balance OR
MOP
How long do items stay Priced?
What happens if they order it?
90 days
Restart the 90 days
Where can I go to see if accounts are above, on track or under, where they need to be for the month?
Sales tracking
What products don't affect a pharmacies rebate structure?
Films
Creams
Ointments
Gels
Give me 5 non controls and 2 C2's and 2 C3-C5
non : Lidocaine patches, Estradiol patches, Flovent, Pravastatin, Omeprazole, Diclofenac gel, Tretinion, Breo elipta, Myrbetriq
C2: Adderall, Vyvanse, Morphine, Concerta, Norco, Percocet
C3: Suboxone, Testosterone, Alprazolam, Lorazepam, Tramadol
What is a Meth/Rems or Ipledge Hold ?
Customer Service
They need a certificate on file for the customer to purchase Bromfed, or Accutane
Hi, i am a pharmacy and i want to purchase controls from you.. What do i need to do?
Control Application and submit a usage
BONUS QUESTIONS:
What do they need for C2's after approval?
What can they do if they get denied ?
What is the purpose of using Item history?
and what system is it on ?
To see what they ordered last month, to regain that business back or compare what they don't buy from IPD.
Anchor